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Involving Consumer Protection Agencies
There are a large number of consumer protection agencies in existence today. These are groups of people, some related to local government, some comprised of business groups, and some independent, dedicated to helping consumers resolve difficult issues. They are a place to consider turning to in the event that you run into a brick wall with a difficult company.
Here are just a few of the better-known organizations that you may wish to contact if you believe the company you are dealing with has defrauded you or broken the law in some way. There are many other consumer-related agencies as well, many of which may be local or particular to your geographical location:
There are many other similar organizations out there; you can find many of them easily by using a good Web search engine. As you can see, you are far from alone in the event of severe problems with an unscrupulous vendor! The resources are there if you choose to use them to your advantage. Of course, there is no guarantee that these groups will be able to resolve your problem. However, at the very least you will have the satisfaction of knowing that you have helped others avoid that vendor.
Next: Involving The Media