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[ The PC Guide | Troubleshooting and Repair Guide | General Troubleshooting Techniques | General Diagnostic Techniques ] Write Things Down Whenever you discern a piece of evidence, or you figure out something about the current situation your PC is in, document it. Keeping a history of what you discover and what your symptoms are will help you not only with this problem but also with any future difficulties. A log book of some sort is a good idea.
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