[ The PC Guide | Troubleshooting and Repair Guide | General Troubleshooting Techniques | Steps To Take First When Troubleshooting ]

Let the Vendor Do the Work!

You may not have to use the troubleshooting information on this site at all. If the system is exhibiting strange behavior, especially if it appears that it has any failed or failing components, and you purchased this system recently, you may want to just return it and let the vendor figure out what the problem is. In many cases this is the best thing to do when your PC is still under warranty, since this also eliminates any chance of you voiding the warranty, and saves you time as well. That's what a warranty is for. See here for information on using your warranty, and repair in general.

The problem with doing this is that you have to incur the hassle of bringing the PC back for service. If the PC was purchased mail order, the problem is even worse. Sometimes looking on the site first is a good idea anyway, to rule out any possible simple causes that you can address yourself.

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