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The Troubleshooting Expert
Welcome to the Troubleshooting Expert. This is an informational diagnostic tool based on expert system concepts, designed to enable you to quickly tap the troubleshooting experience of other PC users to resolve common PC problems. Using the Expert, you will receive step-by-step instructions to help you narrow down your problem. You will see different alternative explanations for the systems you are observing, along with ideas to assist you in correcting the situation as well.
Before you use the Troubleshooting Expert, please read the instructions on its use. This will ensure that you get the maximum benefit out of this tool, without wasting your time. This part of the site works a bit differently than the others.
Warning: Please read the site warnings before you follow any advice
in this troubleshooter or work on your PC.
To begin, please choose an option in the index frame to the left.