My DVD ROM was not being detected by windows suddenly and d: was missing.
I plugged in a new CD/RW ( internal ) and still windows did not detect from add new hardware .....
when i plugged in an external one through a USB port, it gets detected.
I do not understand if it is probelm with the mother board. i do not want the external one.
any help will be appreciated.
thanks in advance.

Go into device manager and check for any conflicts...then boot into safe mode and see if there are "ghost drivers" in device manager. Also check to make sure that the drives are properly detected by the BIOS...and that they are properly jumpered (slave/master). Post back with those results and we'll go from there, some more system specs would be helpful too.

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mjc
Links list:Computer Links (http://www.dreamwater.org/tech/mjc/index.htm)

Celts are the men that heaven made mad, For all their battles are merry and their songs are all sad.

Originally posted by mjc:
Go into device manager and check for any conflicts...then boot into safe mode and see if there are "ghost drivers" in device manager. Also check to make sure that the drives are properly detected by the BIOS...and that they are properly jumpered (slave/master). Post back with those results and we'll go from there, some more system specs would be helpful too.

I could gotothe safe mode but the PC automatically powers off when i hit return in safe mode.
I do not know how to go to device manager from there. could you pl. explain or give instructions further?
I am sorry for troubling you asking silly questions.
My configurations:
windows 98
Pentium II 350
what other info you need?
do let me know
thanks
Originally posted by mjc:
Go into device manager and check for any conflicts...then boot into safe mode and see if there are "ghost drivers" in device manager. Also check to make sure that the drives are properly detected by the BIOS...and that they are properly jumpered (slave/master). Post back with those results and we'll go from there, some more system specs would be helpful too.

Hi mjc,
I checked what is under IDE configuration:
IDE Controller: [Both]
Primary IDE Master [Maxtor 90845D4-(PM)]
Primary IDE Slave [None]
Secondary IDE Master[ None ]
Secondary IDE Slave [ None ]
I di not see any conflict under Device Manager i.e no ( ! ) sign under any entry there.

Pradeep
Originally posted by mjc:
Go into device manager and check for any conflicts...then boot into safe mode and see if there are "ghost drivers" in device manager. Also check to make sure that the drives are properly detected by the BIOS...and that they are properly jumpered (slave/master). Post back with those results and we'll go from there, some more system specs would be helpful too.

Could use a little clarification. Rereading your original post you say that it suddenly was not being detected. Do you mean that all was working well, and then one day when you booted it and "suddenly" the CD-ROM was not recognized?

May all your dealings in life be win/win!

Whyzman

OK, first, did you check the BIOS setup to see if it sees the drives?

Now when you boot into SafeMode how did you get there?

It is strange that hitting enter would power down your PC, while there...

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mjc
Links list:Computer Links (http://www.dreamwater.org/tech/mjc/index.htm)

Celts are the men that heaven made mad, For all their battles are merry and their songs are all sad.

OK...hold down [Ctrl] while booting, you'll get a boot menu. Choose Safe Mode. (Not Safe Mode Command Prompt). Once Safe Mode comes up click OK to clear the warning box, that just tells you it's running in diagnostic mode. Then go to
Start\Settings\Control Panel and double click the System icon, when it opens click the Device Manager tab. Once in Device Manager, click the + beside CD ROM drives, see what CD ROM drives are listed. Highlight each one and click Remove at bottom of the window. Click OK to clear the warning box that pops up. After removing ALL CD ROM drives listed, reboot and let Windows find and reinstall it.

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Support the right to keep and arm bears.
Note: Please post your questions on the forums, not in my email.

Computer Information Links (http://www.geocities.com/paleopete/)

MJC, you didn't get your question answered regarding the jumpers.

PkPatra...would you post back how you have them set up? If they are not jumpered properly the BIOS would have a most difficult time knowing they are even there.

May all your dealings in life be win/win!

Whyzman

Hi Paleo/mjc,
I have followed the steps you posted already. after selecting safe mode from the menu, when i hit enter
i see a mesage as:
Window is bypassing your startup file
HIEM is testing extended memory .....

then it powers off.
when i start the PC again, some times it goes to normal mode and some times it shows being in safe mode menu and when i hit return, it hangs and does not power off.
I do not know how to proceed from here.
Regarding, the jumper settings, pl. do let me know what i should check.
i know it is some caps on some pins.
I do not know which one to inspect and reply.
pradeep Originally posted by Paleo Pete:
OK...hold down [Ctrl] while booting, you'll get a boot menu. Choose Safe Mode. (Not Safe Mode Command Prompt). Once Safe Mode comes up click OK to clear the warning box, that just tells you it's running in diagnostic mode. Then go to
Start\Settings\Control Panel and double click the System icon, when it opens click the Device Manager tab. Once in Device Manager, click the + beside CD ROM drives, see what CD ROM drives are listed. Highlight each one and click Remove at bottom of the window. Click OK to clear the warning box that pops up. After removing ALL CD ROM drives listed, reboot and let Windows find and reinstall it.

You are having more than a simple drive not being recognised problem...if you are having the computer turn off when entering safe mode then there is something more serious wrong with it. I would try unplugging the additonal drives and try booting into safe mode...you may have a power supply that is not capable of handling the addditonal drive(s). Then, if you can get into safe mode with them unplugged try adding them in on at a time...and rebooting each time, into safe mode.

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mjc
Links list:Computer Links (http://www.dreamwater.org/tech/mjc/index.htm)

Celts are the men that heaven made mad, For all their battles are merry and their songs are all sad.

Sounds to me as though it would be wise to do a little homework on basic installation of computer components. Your manuals would be helpful as far as jumper placement for master or slave.

If Pete or one of the other Masters checks back here I'm sure one of them will have a site link for the basics.

When you say you are plugging the components in there is a little bit more to it than just "plugging" them in. On your motherboard you will have 2 IDE plug-ins, hopefully they are keyed with the groove that only allows you a one way plug-in (One is the Primary and the other is the Secondary). From these come ribbon cables with connectors on either end and one in the middle (on each cable one of these will hook to to the device you designate as master and the other to the one you have called slave). So, you can have 4 devices hooked to your IDE connectors...2 would be set as master and 2 as slave. Or, you can have 2 devices set as the master, but one would then be hooked to the Primary and the other to the Secondary cable.

Many devices out of the box are set with the default as master. Your main HDD would be set as the Primary Master. If you connect your CD-ROM onto the same cable the CD-ROM would have to be jumpered as the slave. Again, these are some basics...however, for your BIOS to be able to properly detect them they need to be jumpered (master or slave) correctly.

I suspect it would be best if you would familiarize yourself with how the hardware is properly hooked up ribbon cables and power supply. The other thing is that you're adding some pretty power consumptive devices. Based on your processor I have a suspicion that you probably have a 250W power source which might be inadequate for both a DVD and the RW. Other's may be able to direct you as to how to determine this.

Oh, the ribbon cables may have been included with the device, or you will need to purchase. And, when you are placing the devices onto the IDE Cables if you are only putting one device on (which would be set as Master), make sure you terminate by plugging into the end of the cable not into the middle connector.

In the meantime hang in there!

May all your dealings be win/win!

Whyzman

[This message has been edited by Whyzman (edited 09-10-2001).]