Fitted a new 56K Rockwell PCI Type Modem. Software configured under Com 3 using Pug & Play but when checking modems in Win98 Control Panel, More Info, Win98 states cannot open con port. On devices there is no conflict. Suggestions please.

COM3 and COM1 both use the same IRQ, and the mouse is usually using COM1. Therefore the COM port is already in use by the mouse. See if you can go into Device Manager and change the COM port the card is using, or you might have to pull the card and check the documentation that came with it to change jumper settings and tell it to use COM2 or COM4. They use IRQ 3, COM1 and COM3 use IRQ 4. That's why they call it "Plug and Pray".

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