I have installed a modem on my Compaq desk pro. I am running Windows NT server. NT cannot detect my modem. I've disabled the COM ports through the Compaq bios settings. Windows NT now looks for a COM port to install my modem. There is none! Please could someone suggest if I should install my modem on a different COM port “maybe COM 3”, if so what IRQ should I be using?

Many Thanks.

I know nothing about WinNT, but are you sure NT supports the modem.

On my Win95 PC, I had to disable the COM port the modem uses in the BIOS.

COM1/3 use IRQ4. COM2/4 use IRQ3. Perverse, isn't it?

------------------
S~~

Why have you disabled the COM ports in BIOS? Try enabling them and then running the modem detect. I'm using NT4.0 Workstation - not too familiar with NT Server. Just seems to me that if NT is looking for a COM port, you should enable them and see what happens.

Kim

If I remember correctly, the last 2 Compaq modems I replaced (in Win98) did not require the COM ports to be disabled.



[This message has been edited by Jerkymom (edited 11-01-2000).]

mom: That's because Compaq's usually use Winmodems, which are a different animal. They usually don't require disabling of the COM port, while hardware modems do. If you got a modem that didn't require disabling the COM port, chances are it's a Winmodem, which uses the machine's CPU and memory, resulting in reduced system resource availability, poor Internet performance, and unreliable connections. It's best function in life is target practice. Or a dog toy...

Recently the companies making Winmodems have been disguising them by calling them PCI modems or Rockwell modems. They are the same old Winmodems with new names.

------------------
If you had everything...Where would you put it?

Computer Information Links (http://www.geocities.com/paleopete/)

First "turn on" your com ports. Second forget about NT detecting anything. NT is not know for it abilty to detect new hardware (one of the many reason I upgraded all my servers to Windows 2000) When installing the Modem choose the "have disk" option. Then install the modem to ALL your com ports. ( don't worry this will not cause any problems). Now your modem will show up in the "modem" icon in control panel. Next right click Network Neighborhood and choose "properties". Open the "services" tab and make sure RAS is installed. If it is... highlight it and choose "properties". If there is a modem displayed remove it. Now click "add" you should see 4 modems, one for each com port. Add the modem on the port you which to use and reboot.

If after you reboot the modem is still not working. It will now be because it's not setup to run on the port you choose in the RAS properties.( rememeber your modem was displayed 4 times, once for each port. depending on which one you choose NT will now look at that com port for the modem.)

Depending on the driver software you may be able right click Network Neighborhood, open "properties" and choose "adapters". Find your adapter and click "properties". Here you should be able to change the com port the modem is installed on. Or you could make a note of which port it is installed on. Then change the modem/port combo you choose in RAS.

I really hope this helps you. But if not please post again with details and I help you. http://www.PCGuide.com/ubb/smile.gif

[This message has been edited by scada (edited 11-11-2000).]