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View Full Version : Help, this is a real stumper problem


MerrekM
05-04-2001, 02:25 AM
This one has stumped me. I'm not a PC guru, but I can install a hard drive or network card or whatnot usually with no problem.
It's now a network problem, but started with my hard drive. My hard drive was periodically locking up and making a grinding noise. I was about to replace it when it locked up again and during a reboot, Windows detected some error with the registry that it was going to try adn fix. It failed, and my Windows was trashed. Fine, so I buy a new hard drive. I put it in, and load up Windows 98. It detects the network card, and I have the floppy disk with the drivers. Ok there, but no network connection when I try it. It's ethernet, connecting to a hub that we run into cable modem. I double check tghe network card, it looks fine. The software looks fine, and detects no problems there. From a DOS window, I cannot ping anything. I move the network card to another card slot. No good. I try another cable, no good. I try another network card, and reinstall it several times. No good. I have a working PC (this one I'm on now) connected just fine. I disconnect it's cable and connect it to the non-working card/PC. Still nothing. Windows 98 shows no problems, and the properties of the card itself shows everything as ok. No IRQ conflicts or anything like that. The network card disk has a diagnostic that runs in DOS mode, so I ran it. It passed everything, but part of it confused me. It had a "network test" that was transmitting data as a test. It was only doing transmits, no receives. It did 10 megs of data out, zero data in.
So, the bottom line...I changed ethernet cards, slots the card was in, cables, reinstalled the drivers, reinstalled the hard drive (for another problem). HELP!!! http://www.PCGuide.com/ubb/smile.gif Is there some really good diagnostic program out there that I can run on my PC to tell waht is wrong? I'm hoping that there isnt some tiny microscopic crack in the motherboard or something causing this...but its such a specific problem. I guess I'll have to take it to a repair shop.

tjaymadison
05-04-2001, 02:52 AM
Welcome, MerrekM! http://www.PCGuide.com/ubb/biggrin.gif Try this -- Open Windows Help, click the Index tab, then type troubleshooting in the keyword box, scroll down to the networks sub-heading, and double-click it. Then you can run the Network Troubleshooter in the pane on the right. Good Luck! http://www.PCGuide.com/ubb/smile.gif

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"When I nod my head, hit it with the hammer."
-- (Moe, holding nail, to Curly, holding hammer)

Ghost_Hacker
05-04-2001, 07:25 PM
Try this test. Open a command line and type:


PING 127.0.0.1

This will ping the loopback address. In other words the computer will "ping" itself. You should get 3 replies back. This will check to see if the TCP/IP stack is working on this computer. If you get no replies then I would uninstall and then reinstall TCP/IP. ( you may want to do this anyway)

If you get replies then check your TCP/IP settings. Make sure the subnet mask matches what the other computer on that segment is using. Check that the default gateway is the correct IP address. If you have a DOS setup disk for the NIC card then make sure that the card is setup for 10Mb half duplex or 100Mb half-duplex ( whatever your network supports). Also when you run the "transmit" test the lights on the hub ( one for each port) should blink to show traffic moving thur the hub. If the light for that port blinks all the time then you have a "jabbering" card that will need to be replaced.


Good Luck http://www.PCGuide.com/ubb/smile.gif

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Comment heard from a Klingon programmer.

"Klingon function calls do not have 'parameters'. They have 'arguments'....and they ALWAYS WIN THEM!"



[This message has been edited by Ghost_Hacker (edited 05-04-2001).]