I tried to hookup an old HP Deskjet 500C & when I got to the print test page section the two dialogue boxes came up:

1)The file HPCOLOR.DLL was not found.

2)The following error occured: 'The file was not found [error#2]
Setup could not finish opening a file on the source disk.
Source file: C:\WINDOWS\INF\HPCOLOR.DLL
Destination file: C:\WINDOWS\SYSTEM\HPCOLOR.DLL=DRIVER.CAB

I did try to download drivers off HPs site but they said Win ME would take care of it (obvious paraphrase). The other problem here is I don't have the OS ME setup disk nor a rescue disk. ???

Hi
Go: ControlPanel<>Printers<>Add Printer<>LocalPrinter<>Manufacturers etc and just see if it is listed there (it is on my edition of ME). It it is just install it and remove the old one.

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Take nice care of yourselves - Paul
Soup du jour: "I'm on two diets coz you don't get enough to eat on one." (anon)

Paul,
I tried, no dice.

Looks like HP does not have a Win 98 or ME driver for this printer. You may have luck with the Win 95 driver at this URL.

http://www.hp.com/cgi-bin/cposupport/swdl.pl?t=printers/software&f=dj125en.exe&p=dj500c&n=

If that doesn't work, try driverguide.com

A quick check there found a driver installer called dj125en.exe which according to the people who used it will work with win98 if you select portable during the install...

Worth a shot if nothing else works, good luck

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When all else fails, read the instructions.

Microsoft Knowledge Base (http://support.microsoft.com/default.aspx?scid=fh;rid;kbinfo)

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