I have a problem with my CD-ROM. After I installed the Drive it is not recognised by my computer. From Motherboard one cable is going to the hard disk. Another one I connected to the CD drive. Door of the drive opening normally. When I checked in the Device manager I have following items

1. Intel 823715B PCI Bus IDE Controller
2. ! primary IDE Controller (single fifo)
3. ! secondary IDE Controller(dual fifo)
4. ! secondary IDE controller (single fifo)
5. Standard Dual PCI IDE Controller

When I tried to delete the erroring out controller I am getting following message: Device is part of multi function device cannot be removed seperately. Parent : Standard Dual PCI IDE controller. (for items 2 and 4)
parent :Intel PCI Buse for the item 3.

I am not sure whether I can delete the parents.

Any help is greatly appreciated.

Kishore
Have you set the pins on the CD-Drive to the correct setup?
On second IDE cable and nothing else on there set CD-Drive to MASTER

(If it had been on same IDE as the hard drive it would be set as SLAVE)


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Ernie

There is nothing else on the secondary IDE cable


Originally posted by ErnieK:
Kishore
Have you set the pins on the CD-Drive to the correct setup?
On second IDE cable and nothing else on there set CD-Drive to MASTER

(If it had been on same IDE as the hard drive it would be set as SLAVE)

The .! Is telling you that your ide controller drivers are not installed or not setup correctly.
You can install the correct driver to get the ide working , It should then find the new drive.

You can also remove the items listed in device manager .
Then reboot without feer of hurting anything.
When you do it will or should ask for a reboot.
When you reboot with the correct drivers installed It will reinstall the devices into device manager

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To ERR is HUMAN
To REALLY screw things UP, YOU NEED a COMPUTER !

Can I go ahead and delete all the controllers(both erring out controllers and the other controllers). one of my friends was telling me that I should not delete the primary controller as it may stop the machine to boot.

Can I go ahead and delete all the controllers(both erring out controllers and the other controllers). one of my friends was telling me that I should not delete the primary controller as it may stop the machine to boot.

Can you confirm that I can delete all the controllers from the device manager irrespective whether they are errored or not

Yes, you can go ahead and remove the primary controllers. Then you can remove the problem ones that can't be removed now, and when you reboot Windows should find and reinstall them.

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My system is getting hung everytime I tried to delete the main controller from the device manager. once the machine is restarted there is no change in the device manager. Is there any other way to delete the controllers.

Thanks

Try this:
Turn on your computer and start pushing F8 key [multiple times until you get a screen offering several options for booting]....choose the "Safe Mode" booting of Windows and load windows in safe mode.
Now, go to device manager by clicking Start/Settings/Control Panel/System/Device Manager
Remove all of the Hard Drive controller entries and go through a normal shutdown
Reboot........come back on and tell us what happened
Good luck

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XP didn't save Me !

I tried what you said and those three controllers are still showing as errored out. In the safe mode I could only delete the Intel PCI bus controller and rebooted the machine. It automatically installed the drivers.

I also checked in my computer for the CD drive, but it doesn't show up there. But when ever I boot the machine it clearly shows that Hard disk 0 installed and CD-Rom Drive installed.

Thanks for all your help

Also if you have installed a set of motherboard drivers (like the Via 4 in 1, or the Intel Application Accelerator) you will need to remove them through Add/Remove Programs......


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mjc
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Got some questions that might lead you in the right direction:
1. How are your drives set up? Are you using the cable select option or did you manually select which device would be the master and slave on the IDE chain.
2. Do the drives show up in the bios?
4. Does the bios show the correct information about the drives? cyl. heads. space. etc.
3. Have you tried booting the computer without trouble causing drive connected? Are you able to remove the device drivers at that time?
6. Are all the IDE cables that you are using new or have you pulled them off of an older PC?

1. I don't know how to find the drives setup
2. In Bios this is what I can see
Primary IDE Master: ST32132A ( It is showing cyl heads, sectors etc properly)
Primary IDE Slave: Not Installed
Secondary IDE Mater: CRD-8160B
This is not showing any cylinders or heads information
IDE Device configuration:Auto configured
Secondary IDE slave :Not Installed
3. I didn't pull the cables from any old PC. But this PC itself is little old Packard Bell Pentium 200 MHz

Thanks