Hi,
All of a sudden I have this message: This program has performed an illegal operation and will be shut down.

When I click details I get: WINWORD caused a General Protection Fault in module HPFWIN17.DLL @ 0016:00008632

I get this with any program I try to run, Publisher, wordpad, word, excel, etc. (WINWORD is different with each program, but the rest of the message is the same).

Could really use some help as all I know is how to turn this thing on.

Thanks,

Bob

Ok, that dll didn't come up on google or the MS dll database... do you by any chhance have an HP printer?

What version of Ofiice are you running?



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mjc
Links list:Computer Links (http://www.dreamwater.org/tech/mjc/index.htm)

Celts are the men that heaven made mad, For all their battles are merry and their songs are all sad.

Ahhh..yes, should have told you more. It happened when I tried to print to my lil' old HP680C. I have Office 2000 and was in Publisher with a graphics heavy page. I gave the print command and got frozen stiff...first time for that. I shut down using cont-alt-del and when I restarted I could no longer use most of my programs. For instance, I open Word, type one letter and the evil message comes up.

Sounds like it is time to grab the latest drivers and reinstall the printer...making sure that youhave removed the old drivers per HP's instructions...I'd say print the instruction page, but.... http://www.PCGuide.com/ubb/biggrin.gif

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mjc
Links list:Computer Links (http://www.dreamwater.org/tech/mjc/index.htm)

Celts are the men that heaven made mad, For all their battles are merry and their songs are all sad.

I used to get a very similar problem when running Office aplications, and then one day I`ve noticed that an older version of Office was installed too and aparently causing conflicts.
Look for other versions and uninstall.


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I´m learning english, so be indulgent with the muchacho.