I have a sound blaster live card. I have sound but when I boot up the computer it says that SB IRQ is conflicting with the PCI IRQ. It also says Emulation driver is not loading. What does all this mean and how can I fix the problem?
Thanks
Cptplug

I too have the same card, do you have the latest drivers? and have you changed any other hardware or bios settings recently?

I have added a new cd-rom. The bios are the same. I haven't updated the drivers. Maybe I should try that?

Just a thought but how about putting the sound card in a different PCI slot --if thats possible.You might get better results.

Hi Grumper,
I have never done that before. I am new at this stuff. Is it difficult??
Thank You
Cptplug

Its a matter of removing the side panel of your computer ID the sound card and swap it to a possible empty PCI slot--there is one screw involved--do this with your computer unpluged and ground yourself as not to discharge any static electricty to a board.

BEFORE YOU DO THAT------------------ go to ADD and REMOVE programs and delete the SB LIVE software restart your computer and wait for windows to tell you "you have new hardware"---if your running Win XP it should be an automatic install other OS might prompt you for the install disk---provide it ----and the drivers being reinstalled might do the job----IF that dont do it next reseat the card in another PCI slot as stated above.

Dont flash your BIOS unless it necessary.

Hi Grumper,
I put the sound card in another slot and it came up with the same error. Should I try it in another slot? I have another problem too. In device manager under other devices this is listed
! PCI Communication
!PCI Multimedia Audio device
! PCI System Management Device.
It says that drivers are not loaded and windows can't find them. I do not understand this at all.
Thanks
Cptplug

Did you install any drivers, chipset,video, audio, network card, modem after installing Windows?

Do you have any other PCI cards, network card, modem etc.?

If you have a sound card, your motherboard SYP4IS2 also has onboard sound and you will need to disable that in the BIOS.

You can download the Intel chipset drivers for your board here (http://www.soyousa.com/downloads/filedesc.php?id=2036).

Dont try another PCI slot---do you have the install disk for the SB Live card??? If so install the CD and load up the drivers.What OS are you using--When you installed the CD ROM drive was it then your problems started ?????

I do have a video card and after I loaded windows I put the cd in for the driver. I have a modem installed but I did not load the driver for that. How do I go about disabling the sound in bios????Do I need to download that chipset drivers?? Can you tell that I don't know what the heck I'm doing. I will be waiting for you reply? To answer your question Grumper. I have had a lot of problems. There for a while the computer wasn't even running. I am very new at this,

Yes, download and install the chipset drivers. They should be the first drivers you install after Windows.

To make sure you get the proper sound drivers, look at the card's metal panel where you plug in your speakers. There should be a product code like SB0600 or somesuch. Post back what you see and we'll find the right drivers.

Then you will need to tell us what your modem is. Is it external or is it a PCI card? How do you connect to the net, dial-up, cable or DSL?

Your onboard sound may already be disabled, but you can check. Unfortunately it's not done through the BIOS on your board but with a jumper. If you look closley at your board just to the left of the 3rd PCI slot you will see a small switch with two white buttons. SWI will be printed on the board right by it. Make sure both white switches are set to OFF.

Get those chipset drivers installed at any rate. And post back if confused by all this.:)

Dont dispair---Not really knowing what you have done to this point makes it rather difficult to determine what is wrong---rather then have us going back and fourth guessing at what you might have or have not done---take your time and reply with sort of " it was a rainy night" jsut kidding but give us as much input as possible,like

1] Is this a new build ?
2] what type of motherboad ? [chipset]
3] which OS
4] has everything worked OK ever?
5] When you go into device mgr is it only the sound card ?
6] time line as to what took place and when proplems started, you mentioned " I have had a lot of problems" explain.

The more input you give the chances are greater that we can find answers.

The disable onboard audio--go into your bios and look for somthing the says "intergrated audio " and diable that feature---then try to install the SB LIVE software.

Like I said dont dispair---others will come to help

I have a dial up for the modem. The sound card says S0600

OK.

Get the chipset drivers installed. Then you can get your sound card driver from here (http://us.creative.com/support/downloads/download.asp) (just select sound blaster> 16bit>SBLive5.1>driver only>Win98SE) . Use the SB LIve 5.1 driver. It is a standalone driver, not an update, for SB0600.

You will need to see if you can identify your modem for us so we can find drivers. Look at the card and see if there is a product name or code.

Grumper , a little confusing, but for some background have a look at cptplug's thread in the Storage forum titled "cd-rom".

I was wondering , I thought you had a crystal ball.

I found my modem driver but I am not sure how to install it. I explored it and there is all kind of stuff on it. clmcpl, clmHistory clmport clmrmden clmscan clmserwv comfix license mdmclm readme vx readme. I think it is the right one it says modem that I wrote on it. I put in a new cd-rom that did not come with a driver. My old cd-rom did have a driver with it. Does this make a difference. I did put the chipset download in. After I did that it was saying I didn't have enough free memmory.It wouldn't let me open any of my games. I turned off the computer and started it again and it hasn't done it. There could be another problem??? Ok I am going now to load the sound blaster driver. I hope I can do that alright. I will reply back. I hope?
Thanks
Cptplug

The majority of cd-rom drives do not come with drivers. Windows drivers are usually fine for almost all drives.

When installing drivers you should always restart the computer right after installation. Did you check Device Manager for Intel8201EB under ATA/ATAPI Controllers to be sure they installed properly?

Can you let us in on where you got your modem drivers and what modem you have?

Just for future reference, the next time you install Windows, install the chipset drivers for the motherboard before any other drivers. They provide Windows with the information needed to properly configure your hardware and any subsequent driver installations.

Did you manage to check that jumper for your onboard sound? Good luck with the sound drivers.:)

In device manager under hard disk controllerst this is what is listed.
Intel (R)
Primary IDE controller dual Fifo
Secondary IDE controller dual fifo

My floopy disk that I think is for the modem says this
FM-56PCI-CL
Win95/98 Driver
V1.019
I am thinking of starting from scratch. What do you think???

Ok, I formatted C. I loaded Windows. Then I put in that Chipset download. This is all I have done. I found my Motherboard cd. It has install drivers on it. This is what is listed for drivers
Intel chipset software Utility
Intel Application Accelerator
Advanced Onboard Audio driver and Applications
P41s2 Ite hardware doctor
ITE sim card read driver (english)
ITE sim card reader driver (chinese)
I am not sure what to install. I hope someone will help me. I am not loading anything else until I know what to do.
Thanks
Cptplug

I have done the bios download and have loaded windows. I have reloaded the sound card and have come up with this "Creative SB16 Emulation Driver, version 4.05"

Error SB IRQ conflicting with PCI IRQ.

Creative SB16 Emulation Driver not loading.

Also I downloaded the stand alone driver from Creative. When I tried to install It said "Set up was unable to detect a SB Live 5.1 card on your system. This software package is meant for sb live 5.1 audio cards only. I have sound but I want things to run correctly. Does any body have any Ideals?
Thanks
Cptplug

Does your mobo have onboard sound? and if so is it disabled?

3 posts ago you said you were thinking about starting from sctarch--that might be a good idea--I think I would do that, if it were me.

Just remember this system has problems--if the problems are hardware related you might be back in the fire again when you install your hardware---if its software related and you do a clean format and install of your OS things might clear up--theres no way to tell until you doit--if it hardware driver related you still might bein a fix like before------------

Just do one thing at a time MBoard, Vidoecard, memory and your HDD---run that and you should get a post and be able to get into BIOS--then install the HDD and OS see where that brings you if thats OK and you boot up to a clean OS great--install your the PCI cards [no drivers yet] then the chipset [MB] drivers, then the PCI drivers sound card, modem etc: Like I said one line at a time---

Im sure others will vary my sequence and with good reason --there are so many ways to approach this.

Good Luck

Hi Grumper,
I can boot up fine without any problems . I run into problems with that sound card. The error comes up about the emulation driver. When I remove the sound blaster program. The error is gone but I don't have any sound. Mayb I should have one of those computer people make a house call.
Thanks
Cptplug
Ps yes the sound is disabled . I was told that is a jumper on the motherboard and I didn't mess with that. The guy who built it disabled it.

Your PC has a problem allocatiing resources to all the items of hardware whilst resolving their conflicting demands/needs.

This may apply
http://support.microsoft.com/default.aspx?scid=kb;en-us;182604&Product=w98

People out there on the web say SB16 Emulation needs to use IRQ5 & DMA1 and, apparently, some other items of hardware are demanding these and being allocated them, so they are not available to your SB Live card.
One way to avoid this would be to install as few items of PCI hardware as possible, then add one item, restart the PC, go into the BIOS Setup, go to PnP/PCI configuration and:
1. See if you have something like:
"PnP OS Installed : Yes" [No is ok too]
"Resources controlled by : Auto" [Manual is not so good]
"Reset Configuration Data : Disabled"
This is a really important setting. If you set it to "Enabled", the BIOS then detects the connected hardware, makes non-conflicting resource allocations as best it can, then re-sets this setting to "Disabled" again, thus locking the settings that are recorded in the ESCD table. The resource allocations in this table are the ones applied at every subsequent startup. If you change the hardware and do not re-detect the hardware now connected and re-allocate resources, then the new hardware will not be enabled [because it has not been given the resources it needs] and will have those yellow exclamation marks against it's "devices" in the device manager. It is therefore important that you set this to "Enabled" after making changes to the connected PCI hardware.

2. If you had:
"Resources Controlled By : Manual"
Then you might [like my BIOS would] have a table displayed beneath that setting showing which IRQ's had been allocated to "PCI PnP" and which to "Legacy ISA".
If IRQ 5 & DMA 1 were allocated in such a table to "Legacy ISA", that would cause your PC's problem, because that resource would not be available to the PnP system. It would have to work around it with the resources it had.
{You should be so lucky that it's that simple.]

3. To take a look in device manager to see which devices are using IRQ 5 & DMA 1.
a) Go to device manager and click "View Devices by Connection".
b) Click to highlight "Computer", then hit "Numlock + *" to expand the hardware tree in one go.
c) Study all the devices under "PCI Bus". These are the ones competing for the resources needed by your SB Live card. Get to know them.
d) Now make sure "Computer" is highlighted and click the "Properties" button.
e) Click the IRQ & DMA option buttons to study the allocation of these, and particularly to see which devices have been allocated IRQ 5 & DMA 1.
f) Try to figure why these items have been given the resources and how to eliminate the conflict.

I went to device manager. I wrote down what was listed.
IRQ
00-system timer
01-standard 101/102 key or microsoft natural keyboard
02-prgrammable interrupt controller
03-communications port (com 2)
04-communications port (com 1)
05.creative SB16 Emulation
06-standard floopt disk controller
07-printer port (LPT 1)
08-system CMOS/real time clock
09-Acpi IRQ Holder for PCI steering
09-Intel (R) 8280/BA/BAM SMBus controller 2443
09-SCI IRQ used by Acpi Bus
10-Mpu-401 compatible
11-Acpi IRQ Holder for PCI IRQ Steering
11-same as above
11-same as above
11-Intel(R) 82801BA/BAM usb universal host controller 2444
11 same as above but 2442
11-creative SB Live
11-Standard PCI Graphics Adapter(Vga)
12-PS/2 compatible mouse port
13-Numeric data processor
14-Intel (R) 82801BA Ultra ATA storage controller 244B
14-Primary IDE controller (dual Fifo)
15-Intel (R) 82801BA ultra ATA storage controller244B
15-Secondary IDE controller (dual Fifo)
DMA
02-Standard Floopy Disk controller
03-Creative SB16 Emulation
04-Direct memory access controller
07-Creative SB16 Emulation
This is all latin to me. However, I thought maybe it would be helpful to you Guys that know sooooo much than I.Thanks again,
Cptplug

IRQ
07 Printer Port (LPT1)
a) If this is in use it probably needs to be made "ECP Printer Port (LPT1)" [see note 1].
What this does is to give 2-way communication between Windows and the printer. This gives provision for the printer to report back to Windows on such things as the ink levels, which can then be displayed on screen.
b) If you are not using this parallel port, then disable it in the BIOS [see note 1]. This would release IRQ7 [IRQ's are in short supply on your PC] and DMA3 [you have some of these going spare, so no problem here].

09 Note that this is being shared [which is facilitated by the "ACPI IRQ Holder for PCI Steering"] between the "SMBus Controller" & the "ACPI Bus". [whatever they are :confused: ]

11 This looks to be in trouble, but perhaps coping [I'm no expert, so I don't know]. 6 devices are sharing this IRQ! :eek:

If you have nothing using your serial ports Com1 & Com2 you could disable these in the BIOS also [see note 1]. This would free up IRQ's 3 & 4. That's a total of IRQ's 3,4,7 freed. Not bad eh?

NOTE 1: Adjust/Disable by going to "BIOS->Setup->Integrated Peripherals Setup Menu".

DMA
You have enough "Direct Memory Access" resources to meet your requirements.

Here's part of what Creative Labs said on the topic of "Creative SB16 Emulation Driver not loading":
1. In the BIOS under Integrated Peripherals, disable any devices not in use. These could include COM1 (this will free up IRQ4), COM2 (this will free up IRQ3), LPT1 (this will free up IRQ7), USB.

Thanks Sylvander,
I wonder how my computer ran before??? I did what Creative told me to do and that was to uninstall sound blaster program and go in to device manager and get rid of it there too. I did all of it and reloaded the stand alone driver which I downloaded from them and still came up with the same message " Cannot detect sound card" I have about had it! I think I am trying to do too much. I leave on vacation tomorrow for 3 weeks. If I disabled com 1 and the others you listed like my printer. Then my printer wouldn't be useable?? Do you think I should get another Mother board?
Thanks
Cptplug of the Titanic

There's only one true pathway to a properly set up system.
you need enough know-how and cunning to avoid taking one of the many wrong paths. I remember what that was like.

You said at one point that your PC was fully functional, so [if that's true] there is nothing wrong with the hardware or software. It's just a question of doing the right things.

I remember when I was installing my sons' SB Live Platinum card:
It had to be done just right. There was a VERY precise squence to be followed or it didn't work. Basically it involved installing the software BEFORE the hardware was ever connected. Is yours the same? [It may not be the same for all SB Live cards] And did you follow the directions in the handbook EXACTLY RIGHT?
And of course you'd need the correct driver.
Under the above arrangement, the driver installation program does not EXPECT to detect installed hardware.
What follows is what is supposed to then happen.
---------------------------------------------------
"Cannot detect sound card"
This puzzles me.
---------------------------------------------------
Normally an item of hardware would be connected.
The bios would detect it at startup.
For any item connected to the PCI bus [as is the sound card], the BIOS would make non-conflicting allocation of resources to meet that items' request.
At a later stage in that startup, Windows would detect the card [for which there were no drivers installed] & warn you that it had found new hardware and was now going to install drivers.
It would then ask for some hint as to where to look.
If the drivers were already on the HDD [because you had installed them as instructed in the SB handbook] and you told the wizard to look on the HDD, it would find the ".inf" file and act as instructed by that ".inf" file to put the correct settings in the registry that point to the driver files that had been placed on the HDD.

Did you perhaps install the driver BEFORE the hardware was in place, when the instructions require that the driver be installed AFTER?
This is not what I have encountered, but there may be different methods employed for different SB Live cards.

"Then my printer wouldn't be useable??"
Does that mean you have a printer?
In which case it depends on which port [USB, LPT1(parallel port), printers don't use COM ports]

"Do you think I should get another Mother board?"
NO, so far as we know there is nothing wrong with your hardware, and probably not your software either. [I'm losing track, but didn't you say the sound card was working at some point?]

It always seems dark in the midnight hour;
[that hour; of nights' black arch the keystone]
but noon comes around soon enough.
"Wherein you invest your effort;
therein lies your reward."

Where are you in Illinois

How about I format C and then install windows. The next thing I would do is to run the motherboard cd and install the Cmos ??When windows tells me that they found new harware and would like to fine the software for should I say yes????Or hit cancel until I get the sound card in?? I am going to look into finding the manual for installing the hardware for the sound card to make sure I am doing it right. I will go to creative to find it. I was hoping I would have this fix before I took off for up North. Oh well, it will just bug the hell out of me. I better stay busy and catch fish. Better run and look into that sound card.
Thanks Guys
Cptplug

Yes, the sound card does work and I have sound buy when I boot up it say the emulative driver is not loading, conflict . Don't feel bad about losing track . I am totally confused. In the help part in sound blaster it said to take out all the cards and leave in the sound card and go one by one replacing them until that conflict appears. I only have a video card sound card,modem card . What did you think of this ideal???

How about I format C and then install windows?
No need to. There's nothing wrong with it so far as I know. Every step you take should have a purpose and be well considered. Anyway, didn't you do all that already as suggested by Malcore?

The next thing I would do is to run the motherboard cd and install the Cmos??
The CMOS is the memory in which is stored the BIOS Setup's configuration settings. I think what you mean is to install the motherboard drivers?

When windows tells me that [it has] found new harware and would like to find the [driver] for should I say yes????
You should always say yes unless you have reason to believe this is an error and should be ignored.

Or hit cancel until I get the sound card in??
I wouldn't generally recommend cancelling an attempt by Windows to find a driver. Normally you help it to do that.
It depends on what the instructions say in the SB Live manual.
If it's plan is that you connect the hardware and then when Windows detects it you are expected to point the wizard at the ".inf" file on the driver CD, then that's what you should do.


I am going to look into finding the manual for installing the hardware for the sound card to make sure I am doing it right.
Excellent plan bat-woman.

I will go to creative to find it.
Ditto.


I was hoping I would have this fix before I took off for up North. Oh well, it will just bug the hell out of me. I better stay busy and catch fish.
Another excellent plan. Act in haste; repent at leisure.
By the time you come back from fishing you will have assimilated a lot of this confusing info.

Thanks Guys
It's a learning experience isn't it? ;) :D :cool:

In sound blaster it said to take out all the cards and leave in the sound card and go one by one replacing them until that conflict appears.
By George you've got it!
Excellent plan. :)


I only have a video card, sound card, modem card. What did you think of this idea???
BAD; you cannot do without any of those.
Go with:
1. In the BIOS under Integrated Peripherals, disable any devices not in use. These could include COM1 (this will free up IRQ4), COM2 (this will free up IRQ3), LPT1 (this will free up IRQ7)

If that doesn't work you may be forced to try removing the modem, but only to see the effect, it's not a solution.

Hi again, (hello Sylvander:) )

cptplug, some questions:

1. Do you have anything else connected to your computer other than a printer?

2. What does the connector for the printer look like? If it is about 1.5 inches long, it uses the LPT 1 Parallel Port. If it is a small rectangle about one half inch long, it uses USB.


If you only have a printer connected, then disable Onboard Serial Port 1 and Onboard serial Port 2 in your BIOS under Integrated peripherals.

If your printer is USB, disable Onboard Parallel Port also in Integrated Peripherals.

If your printer uses the Parallel port and you don't use the usb ports (the little half inch rectangles at the back) then disable USB Controller in Integrated Peripherals.

I have read your motherboard manual again. You actually can check in the BIOS if the onboard sound is disabled. In the BIOS go to SOYO Combo. Check that AC97 Audio and AC97 Modem are disabled.

It's never a good idea to have a video card and sound card sharing the same IRQ.

You seem to have a PCI video card and not AGP. Before I confuse you, PCI are the (6) white slots at the bottom left of your motherboard. Your sound card uses one. AGP is the longer brown slot above the PCI slots.

Once you have disabled the above items in your bios, see if the conflicts disappear. If not, we need to get the sound card or video card using a different IRQ. Nothing fancy or complicated. Simply try what Grumper recommended earlier. Turn off the computer and unplug it. Then remove the sound card OR the video card and insert it into a different PCI slot. Start the computer.

I know this is a lot, but if you take your time (maybe print this out), you'll do fine. Windows 98 is not the greatest at managing resources and we just need to help it along by disabling the things we do not use and putting the things we do use in more "convenient" places. This way we lessen the chance of confusing Windows.

:)

PS- remember, when making changes in the BIOS to SAVE and then exit by pressing F10.

My final thoughts.

If the above does not help in any way, there are a couple of final options you can try (only after exhausting all previous attempts):

1. Uninstall the sound drivers through Control Panel > Add/Remove Programs.
Re-install the drivers, but do not install the DOS drivers (SB16 Emulation). This will not affect the normal use of sound in Windows, unless you play DOS games.

OR

2. In Device Manager, right click on Creative SB16 Emulation and choose "Disable in this Profile", again, same effect as above.

There is also the option of assigning IRQs manually as Sylvander mentioned. This can be tricky however, and may lead to more confusion than is necessary just to have DOS drivers enabled which more than likely are not required.;)

Listen to what Malcore is telling you, don't install the emulator. Remove all traces of the Soundblaster from your Config.sys and autoexec.bat. It might be good to remove all traces of the software while in safe mode and then shut down.

Can anyone give an explanation of what SB 16 emulation is?

Originally posted by Sylvander
Can anyone give an explanation of what SB 16 emulation is?

I cant remember the exact details but I'm fairly sure it mimics the behaviour of the old Sounblaster 16 cards, for use under DOS.

Thanks to all of you guys. You have been great to me. I think we all are bound and determined to get this thing running right. I ran out of time . I am leaving in about a hour for vacation for 3 weeks. So please don't think I gave up. I am printing everything you tell me to do. I shall return and get back with all of you. Thank you all so very much,
Cptplug
Mary Chris

A three week vacation???? Can I come along?

Hi Guys,
I have returned from vacation. Two and half weeks of bad weather. However, we had a nice day for our Ladies pontoon fishing tournament. My team did not do too well. I am busy trying to catch up with everything. I am going to try to work on the computer tomorrow. I just wanted to let you know I made it home . Talk at you later.
Bye
Cptplug

Hi Guys,
I did not install the sb 16 emulation drivers or dos drivers. The conflict does not come up any more. Do I need the sb 16??
I did not figure out the conflicts with the IRQ's. I had a printer hooked up at one time but not now. It was a parallel port. I also have a modem. Also I have a AGP video card. Should I worry about not fixing the conflict and when I do hook up a printer will I run into problems?Is there something else I should try??
Thanks
Cptplug

You only need the sound if you want to use the speakers for a DOS or other 16 bit program. So the answer is really no, you do not need it.

If you want to install it, you will have to figure out what IRQ and IOBASE the sound card is using in Windows and have the DOS command line set up the same paramaters.

Thanks Classicsoftware. How do I go about finding out what IRQ the sound card is using? I noticed that you and I have the same birthday. Some people said that you can assign IRQ's. How do you do that? There is so much I need to learn. I wish I could find a good book on computers. Well, I better run. Have a nice day.
Thank you
Cptplug

Rt click on my computer.

Select properties

Choose Device Manager

Highlight the sound card

Choose properties

Choose Resources.

There should be all kinds of info there.

Post it back.

Ok, the sound card says Interrupt Request setting 11. The modem says Interrupt 11.Creative SB 16 Emulation Interrupt Request setting 05. I am confused on this sb 16 , I thought I did not install the drivers for this?? I am confused once again. Did you need any other info? It was nice not to see any ! or ? Thanks again
Cptplug
Ps Do you think I can load some programs now or should I wait?

I sound coming out of the speakers?

If you are NOT going to play DOS games, I would leave it as it is and enjoy

Yes, I do have sound. Are there many games that use dos?
Thanks
Cptplug

No, I think you are fine the way it is. DOS games would be old games, so old they pre-date Windows 95. If you are not running any really old games you are ready to enjoy your system as is...