Hi,

Hope anyone can help with this...

I have a friend who has a Pentium 2, 64 megs, Compaq presario 4460. She wanted to upgrade to 128 megs.
She bought was the instruction manual said to buy : DIMM, 10 nanoseconds SDRAM.
In her computer there is only 2 slots for memory. She took out the 64 megs and put in the 128, computer booted until windows cloud screen then General protection fault error appeared. She could nto continue. Tried rebooting, then the computer froze after counting the memory and seeing the config screen. Tried removing the 128 and going back to 64 stick, computer freezes right after the congig screen (BIOS) and the memory count.

Memory stick is new, inserted properly. The old stick (64 megs) was inserted properly as well.

Any clues...

Thanks

Check and make sure that nothing else was knocked loose when the new memory was installed...

Does the BIOS properly recognize the memory?




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mjc
Links list:Computer Links (http://www.dreamwater.org/tech/mjc/index.htm)

Celts are the men that heaven made mad, For all their battles are merry and their songs are all sad.

Hey,

I will assume that since it's a P2, it's fairly old. You may have to do the following:

Re-insert new memory stick. Boot up. Go into BIOS setup. Don't make any changes, just SAVE and EXIT. This will rewrite the CMOS to the correct amount of memory so that maybe Windas won't choke on it.

Another possibility is that for some reason the new memory is not compatible with the motherboard. It will take some troubleshooting in order to figure that one out.

Try the above trick and if that doesn't work, post back.

Big Blue 66


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Reach high, for stars lie hidden in your soul. Dream deep, for every dream precedes the goal.
- Pamela Vault Starr

Hi all,

I will try the CMOS thing.
And yes the BIOS recognizes the memory count.

Thanks