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maizatul
01-02-2002, 02:00 AM
Hi
I'm having problem with my PC. When booting up the system, after windows screen displayed I can't do nothing because every single move I make, the system doesn't response anything. Can someone help me the steps to troubleshoot my pc problem.

Thanks.

Maizatul

diurnal
01-02-2002, 02:05 AM
Welcome Maizatul.
Did this start out of the blue or did you load any software on your computer and it started?
Did you recently add any hardware to your machine?
Post back and tell us this and also give us some specs on your computer , like operating system and hardware.

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Sledgehammer will save the day!

maizatul
01-02-2002, 02:20 AM
Hi Diurnal.
I'm not sure what actually happen to the pc because I'm not the only person who used it. Anyway the operating system for my pc is Windows 98, 32 RAM and MMX. FYI no hardware is installed in the computer.
From your experience, is it because of the software or hardware failure.

Thanks

diurnal
01-02-2002, 03:45 AM
Ok go to click on Start/Run/and type : msconfig
Then go to the startup tab and read some of those entries in there for me. And ill tell you some things to check off. Usually the problem is there is to many programs booting up every time you boot up and over time programs build up and you loose alot of memory. Also go to MY Computer on your desktop and click on c:/ and tell me how much space you have at the bottom of the screen. Should say Free space:
Then next to that should say used space.

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Sledgehammer will save the day!