PDA

View Full Version : New pc drive wont open


xixrenegade
02-02-2010, 05:36 PM
I just bought a iBUYPOWER Gamer Extreme 907i Desktop PC - Intel Core i7 860 2.8GHz, 8GB DDR3, 1TB SATA II, DVDRW, 1GB NVIDIA GeForce GTS250, Windows 7 Home Premium 64-bit and it came today. I start it up and am about to install the wireless disc and ... the drive wont open. I tried to manually open it with a paper clip in the hole but that didnt work. When i hit the button the little light goes green but nothing happens.

Note: I have never opened it.

david eaton
02-02-2010, 06:04 PM
Send it back under warranty. If you try opening the case you risk invalidating the warranty

mjc
02-02-2010, 06:45 PM
At least contact the manufacturer's tech support. They may just ship you a new drive, under warranty and allow you to swap it.