Hi!

I thought I would post this for my Boss who is having trouble with his CD-RW drive, which is a Mitsumi CR4804TE.(he's a real busy man, and I'm registered here, so I offered to post this for him, for those of you wondering why he didn't post the question himself.)

The drive works fine, writes to CD-R's and RW discs with no probs, but will not eject - either with the EJECT command from Explorer, or by physically pressing the eject button on the drive itself.

The only way you can get the disc out is to re-boot the machine, and while it's booting, press eject on the drive - it spits out the disc then.

Machine is a Pentium 3 500MHz, 64MB ram, 10.2GB Seagate HDD, 32x CD-ROM drive, and the aforementioned CD-RW drive.
OS is Win98b.

The HDD is the Master on the primary IDE port, the two CD-drives are on the secondary IDE port. The CD-writer is the master.
IDE cables are 40-way(not 80-way newer ones...)

The real strange thing is, the drive worked fine, with respect to ejecting discs, for about three months since installation...
:O

Any ideas would be great!
http://www.PCGuide.com/ubb/smile.gif

Cheers!


G.

Only thing I can thin of is use the manual eject. Look to the left of the eject button and you'll see a small hole. Straighten out a large paper clip and use it to manually move the gear inside that opens the drive.

I had the same problem with the CD ROM drive in my sister's Compaq, and never did figure it out. Their tech support had no answers either. (No surprise there...) I recently tried the same drive in my machine, it does the same thing, won't open unless I use the manual method. She eventually got a new drive and it works right. I might end up with her old one in my machine and deal with it manually since my present CD ROM looks like it recently bit the dust.

I haven't figured this one out, only thing I can think of is something wrong inside the drive, maybe the switch button not making contact...if the drive is still under warranty he might consider sending it back or calling tech support...

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Pete has probably hit the nail on the head; however, since it does open the drawer on reboot, you might try going into Control Panel/System/Device Manger.......arrow down to CD Rom ...double click it to reveal the unit...make sure that there aren't multiple instances of it .....then DELETE the drive and let Windows find it again....it's a long shot, but the Win drivers for the CD could be corrupt.

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"As hard as a rock & dumb as a brick"...Windows CEMeNT

Probably not the answer, but...

It's a CDRW drive. Do you mean it won't eject when there's a CDRW disk in it, or an ordinary CD?

If the former, an analogous situation...On the HP CDRW drive the 'DirectCD' software, which enables direct writing from apps to the CDRW disk, LOCKS the CDRW drive so you can't eject it with the button... it protects against interrupted writes. To eject the disk you use the taskbar icon (which firsat closes the disk, then pops it out).

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sleddog
[sleddog.f2s.com] (http://www.sleddog.f2s.com)

Thanks, you guys!

I will try the paper-clip thing. Never thought of that.

The drive will not eject no matter WHAT kind of CD is in there...
If it is a CD-R, it won't eject either. I have heard that CD-RW discs can cause this problem in drives, but most of the media used is CD-R's.

Forgot to mention too that no additional software was installed since the drive was put in.
My CD-writer is the same type and model(Mitsumi CR4804TE), and it has worked fine for more then six months now in my Win95 machine.
I am thinking that maybe it is something to do with Win98???

Thanks for the help, guys, and feel free to make further comments - all knowledge is power!

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G.

I think Randy's suggestion might be worth checking into. Boot into Safe Mode and see if it shows multiple instances of that drive in Device Manager. If so, remove all and reboot, and reinstall it.

------------------
Eagles may soar, but weasels don't get sucked into jet engines!
Note: Please post your questions on the forums, not in my email.

Computer Information Links (http://www.geocities.com/paleopete/)

You haven't told which software you're using to burn your CD's. In case om NERO there's a bugfix for this problem at http://www.ahead.de/en/driver.asp
Download the latest software for you're burning software. Maybe that helps.


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