CD-ROM Problems

[Molly Brown]

Help! I'm not that knowledgeable about computers, so if anyone could anwser my question, I would be very happy! My problem is that when I put a disc in, the cd-rom dosen't recognize that there's a disc in there. A little window pops up and says to make sure there is a disc in, and then try again. The little activity light only goes on for a few seconds , right after I slide the tray in. This happened while I was playing on the internet on a game that requires a disc to run, if that has any importance. I have never had any problems with my cd-rom before.

[Molly Brown]

Sorry! I also wanted to add that my cd-rom thing was working fine up until the point where I logged off my game on the internet. I took out my game CD to put in another one, and that's when I discovered it wouldn't recognize my CD's! There was about 1 min. between the point where I discovered the thing wouldn't work and when I was lost in internet game nirvana.

[Whyzman]

Hello Molly,

Welcome to PC Guide Forum!

My initial concern would be to make sure you are running some sort of Anti Virus protection?

We could try a simple fix first: Reboot into SAFEMODE. Right click MY COMPUTER on desktop, left click PROPERTIES. Click on DEVICE MANAGER and find the CD-ROM. Click on the (+) and highlight the drive...on the bottom click REMOVE. Reboot and let Windows find and reinstall the drivers...let's see if that helps first.

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May all your dealings in life be win/win!

Whyzman