View Full Version : screen color problem
11-25-2000, 06:26 PM
Lately my new computer screen has been shading from blue on the
bottom to green on top. I have tried everything but the problem
persists. I have this new Compaq Presario with 17inch monitor
since August. The screen color was perfectly fine until last week.
Any suggestions? hi8067 @aol.com
It may be that the monitor is being affected by a magnetic field, and even moving a monitor or TV can affect them and they need to be degaussed.
See the following link for a more detail. http://fribble.cie.rpi.edu/~repairfaq/REPAIR/F_crtfaq.html#CRTFAQ_038
Hopefully something in the convergence assembly did not slip.
Try this link too. It may be better for diagnosing the problem: http://www.anatekcorp.com/degaussi.htm
11-26-2000, 09:07 AM
If it's new it's under warranty, take it back and have them fix it. Keep taking it back until they do fix or replace it. Don't touch it or let any non-factory certified tech touch it, doing so could void the warranty...
Soon as I come up with all the answers...they change the questions!!
Computer Information Links (http://www.geocities.com/paleopete/)
I agree with Pete about taking it back under warranty, but there are a few things that you could check first. What I should have mentioned was that monitors may have a degauss button, or access through an on-screen menu to activate it. Don't check inside.
If it is caused by an external magnetic field, you may see the pattern move if you rotate the monitor a little.
[This message has been edited by Reid (edited 11-26-2000).]
Have you added new speakers to your system?
Are your speakers attached to your monitor?
If so then that is most likely the cause. Try increasing the distance between them and your monitor first then follow the other listed suggestions. If you have the original speakers and they are attached to the monitor try to get them replaced under warranty because the "shielding" that is supposed to prevent them from interferring with your monitor is not doing its job.
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