sound problem

[citymom]

I have 24x cd rom when I play programs or games I have no prob but if I try to listen to a CD my entire system locks up I can even use CNTRL+ALT+DELT to shut down I just have to turn power off. If anyone can help I'd greatly appreciate it. http://www.PCGuide.com/ubb/smile.gif

[mjc]

What program are you using to listen to cds with (i.e. Windows Media Player}?

Does it just do it with music cds or program cds also?

[citymom]

Yes, I'm using Windows media player...it just does this with music cds, no problem with program cds...thank you for responding.
Originally posted by mjc:
What program are you using to listen to cds with (i.e. Windows Media Player}?

Does it just do it with music cds or program cds also?

[mjc]

Sounds like it is probably a problem with Media player. Have you recently updated to Media Player 7? IF so did the install go smoothly?

Also check My Computer (right click)-> properties ->Device manager -> Sound,video and game cotrollers. Look for any disabled or conflicting devices (yellow exclamation points or red x's). If so bring up Windows help and go to the troubleshooting section and then bring up the audio troubleshooter. It contains fairly detailed information on haw to uninstall and reinstall the audio components.