View Full Version : no sound
gys30bak
12-01-2001, 11:15 AM
Hi
I will attempt to be as clear as possible.So here we go.
Up to 2 days ago everything worked fine with my sound.Now nothing
I am attempting to play MP3 songs using Winamp.
My system is a Dell dimension XPS M200s,eqwuipped with a Creative labs wavesynth software wavetable for diemsion xps,factory install,
I have checked all the wires for connections,there are ressource conflicts,everything component is active and in working order,yet I have no sound thru my speakers(Alteclansing multimedia-model ACS31.I ought to point out that when I connect to the internet,I can hear the telephone sound thru both my system speaker and thru my speakers.
I am at a total loss,and most certainly cannot explain it.Could you help me.I certainly hope so.
Thanks
jeffhhh
12-01-2001, 04:39 PM
Is it just mp3 sounds you're having problems with? Are wav sounds working propery? Go to start-find-files or folders. Type in *.wav. then "find now". Click on some of the files it finds. Do you hear them? Can you hear a CD?
Have you tried playing them on a different sound player such as Windows Media Player?
[This message has been edited by jeffhhh (edited 12-01-2001).]
gys30bak
12-01-2001, 05:03 PM
Hi
I tried some the wav files and no,no sound.I can't hear the sound of a cd.
Yes I tried Windows media player,sonique but to no avail.
Nothing at all
Thanks
Gallaeglagh
12-01-2001, 06:34 PM
Seems to be a lot of people with no sound lately.
First thing to check is your Windows volume controls - double click the speaker icon in the systray and make sure everything looks proper there.
If you have multiple media players on your system check to make sure that none of them have their output muted sometimes one media player affects another.
Check your creative software (possibly in the control panel) that everything is fine with that.
If you're confident it's nothing in the hardware try uninstalling and the reinstalling your drivers and software
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The definition of a flashlight is a place to keep dead batteries
gys30bak
12-01-2001, 08:14 PM
Hi
well I undertook all of the steps you suggested without
any success.What now?
thanks
Gallaeglagh
12-01-2001, 11:20 PM
You're running the sound off the motherboard correct?
If so make sure that it's enabled in the bios, if not and you have a pci or isa soundcard make sure then it's disabled.
In your origianl posts you mentioned you had resource conflicts, was that just a typo?
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The definition of a flashlight is a place to keep dead batteries
gys30bak
12-02-2001, 11:42 AM
Hi
yes there is no sound card(I have integrated sound)
Don't know how to get to the BIOS so cannot check it
No I have no resource conflicts(typo error)
On the mother board there is a chip with the follow markings
VIBRA 16
Thanks
jeffhhh
12-02-2001, 02:28 PM
Have you tried following the steps in the Microsoft Sound Troubleshooting Wizard?
This is the 1st step from it from Windows 98 SE help, not sure which operating system you are using:
Verify that the sound card is enabled, configured as the preferred device, and active.
To verify that your sound card is enabled
Click Start, point to Settings, click Control Panel, and then double-click System.
On the Device Manager tab, double-click Sound, Video and Game Controllers, and then click your sound card.
If you don't know the name of your sound card, consult its documentation.
Click Properties, and then verify that the Disable in this hardware profile check box is cleared.
If the Disable in this hardware profile check box is selected, click to clear it.
Click OK, and then click Close.
Restart your computer if you are prompted to do so.
To verify that your sound card is selected as the preferred device
Click Start, point to Settings, click Control Panel, and then double-click Multimedia.
On the Audio tab, under Playback and Recording, verify that your sound card is selected in the Preferred device box.
If (None) or another device is selected in the Preferred device box, select your sound card instead.
Click OK.
To verify that Windows 98 is configured to use your sound card's audio features
Click Start, point to Settings, click Control Panel, and then double-click Multimedia.
On the Devices tab, double-click Audio Devices.
Click your sound card, and then click Properties.
If you don't know the name of your sound card, consult its documentation.
Verify that Use audio features on this device is selected.
If it is not selected, click to select it.
Click OK until you get back to the Control Panel.
Close the Control Panel, and then restart your computer.
[This message has been edited by jeffhhh (edited 12-02-2001).]
gys30bak
12-02-2001, 03:11 PM
Hi
I checked everything you suggested.
No change
Thanks
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