HP 722c Printer not working

[zippy5150]

After formatting my hard drive and reloading Windows 98se, and Directx 8, my printer no longer works.While tring to print anything I get an error message: "The computer has lost communication with the printer". I tested the two way communications, through the HP tool box (it checked good).
I down loaded and installed the latest version of the printer drivers. The HP support site was no help I tried everything they suggested. The problem presists. Does anyone know of another reason why i'm having the problem.

[Reid]

Does your printer port show up in the Device manager? Click Start, Settings, Control Panel, then the Device Manager tab. I occasionally have had to run Add New Hardware to detect the ports.

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rdrummond@thesimpsons.com

[adam_eddy]

I don't know whether or not your problem has been solved but when I had exactly the same problem on my 722C, I found that the ribbon cable from the case to my motherboard was loose. As soon as I tightened it, everything worked fine and has ever since.

[Wayne Thomas]

Hi Zippy 5150

You might want to try this HP forum web site for the 722c deskjet printer; http://forum1.support.hp.com:88/servlet/CLA_Servlet.Login?forumNum=000401. I have a HP 722C deskjet printer. I have checked it out several times and they appear to have good moderators on it. I hope you can find some help there that will solve your problems. Good luck.

Wayne