View Full Version : modem
04-09-2001, 08:07 PM
I upgraded to win98 and now the modem is undetected. I've checked my settings and troubleshooting say I may have two drives with the same settings. I did find one drive with a yellow circle and it is an unknown drive and windows was unable to locate it. Please help me
04-09-2001, 09:47 PM
I had the same problem with a friend's machine that i upgraded to win98. In his case, win98 did not have a driver for his modem. Do you have a disk with a driver for your modem? If not you may have to locate one on the internet like I did. Even if you have the driver, you still may have to find an updated one for win98.
Try this: Go to Start/settings or My Computer and click on control panel. Find the System icon and click. Clik on the Device manager tab and try to locate an unknown device. It may be listed under modem. clik on the device and then clik on properties at the bottom. Clik on the driver tab. It should show that there is no driver installed (if that is the problem) I think that there will be a button on the bottom that says get driver (if memory doesn't fail me). When you clik on that, a pop up should appear asking you where to find the driver. You can then try your driver disk (if you have one) or a driver that you downloaded. Also you may be able to use the win95 cd-rom or even the win98. Sometimes win98 doesn't install all the drivers that it has by default.
Let me know what happens
"Beam me up Scotty...! No intelligent life here"
04-09-2001, 11:33 PM
Only idea I have for the unknown device is remove it. Reboot and see if windows finds it again. If it turns out to be the modem, the suggestion below should fix it. Remove it again and shut down.
The modem sounds like a winmodem. They are installed by a setup.exe or install.exe file in the drivers, not by the Windows hardware wizard. Remove the modem from the motherboard, boot and go to Start\Run and run the installation program for the modem. After the software is installed, shut down and reinstall the modem, it should now work.
So many idiots, and only six bullets...
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04-10-2001, 12:23 AM
I want to thank you all for helping me. I am starting a small shop
next door to my house. I LOVE working on PC's. I think your forum
is the best thing for those of us who need to know.
It's too late tonight to put your advice to work, but I will let
you know the out come.
Thanks SO!! MUCH!!
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