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grumps
10-29-2000, 03:09 PM
I have an Epson610 scanner recently installed.The supplied software, presto page manager 4.2,has a built in problem known as RTDSK40 error.This causes the pc to freeze when page manager is selected.Newsoft,the software producer,know of this problem and suggest eliminating a virus called CIH as a first step.I didn't have the CIH virus so I still have the problem.Has anybody out there resolved this?

Jerkymom
10-30-2000, 01:55 AM
Did some sleuthing around and unfortunately only came up with the same info you already have - it's an unresolved issue that Newsoft can't fix if the CIH virus isn't the culprit. No resolution to the problem seems to be in the immediate offing.

Sorry I couldn't help... http://www.PCGuide.com/ubb/frown.gif

Kim