View Full Version : Error Save/Delete File (window)

the diff
11-01-2000, 12:02 PM
RE: Error Save/Deleting File (window)

I move WORD documents back in forth between my home and work computer using 3.5 disks. Many times, Iíll make changes, and often get the message below...

ďCannot(save)delete xxx [file name]: Access is denied.
Make sure the disk is not full or write-protected
and that the file is not currently in use.Ē

The disk is neither full or write-protected.

Hereís the issue. The only way Iíve found to be able to resave a document and/or delete files off the 3.5 disk is to do a restart of the computer. Thereís an easier way, right?

Iíve closed WORD, but still get the Error Save/Deleting File window. Iíve made sure all previously opened documents are closed, but I still get the error notice. Iíve removed the 3.5 disk and reinserted it. Still, I canít save the document nor delete a file on the 3.5 disk.


the diff

11-01-2000, 12:47 PM
I don't know what version(s) of Word you're using or what OS's are involved, but see if any of these Troubleshooting Word 6.x (http://support.microsoft.com/support/kb/articles/q107/1/44.asp) suggestions help. Also, if you're running NT at work or home it could be a permissions issue. You might also try searching the Microsoft Knowledge Base (http://search.support.microsoft.com/kb/c.asp?fr=0&SD=GN&LN=EN-US) under your specific versions.

Hope this helps!