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weldnut
12-12-2000, 06:04 PM
I installed a trial version of McAfee VirusScan 5.12. When I boot-up it takes forever (20-30 min.) and my computer ran v e r y s l o w. So I uninstalled and now when I boot I get message that "a file is missing that may be required to run Windows. If I uninstalled a program on purpose try reinstalling or use programs unistall to recover file. C:\Progra~1\Mcafee\mcafee~2\safe&s~1\fbwin95.vxd. Press any key to continue."

Did that, and this message continues to appear. I tried McAfeehelp.com but could'nt get thru. Any suggestions

Reid
12-12-2000, 09:28 PM
Did you run the uninstaller? You could try reinstalling it and uninstalling it again as recommended in this Microsoft link (http://support.microsoft.com/support/kb/articles/Q132/0/08.ASP), or if you have Windows 98, run msconfig and deselect the command in the startup. If you have Windows 95, download Windows Startup Editor (http://esn.softseek.com/Utilities/Taskbar_Start_Menu_and_Explorer_Enhancements/Startup_and_Shutdown_Managers/Review_45385_index.shtml).

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reido@my-deja.com

[This message has been edited by Reid (edited 12-12-2000).]

weldnut
12-12-2000, 11:09 PM
Originally posted by Reid:
Did you run the uninstaller? You could try reinstalling it and uninstalling it again as recommended in this Microsoft link (http://support.microsoft.com/support/kb/articles/Q132/0/08.ASP), or if you have Windows 98, run msconfig and deselect the command in the startup. If you have Windows 95, download Windows Startup Editor (http://esn.softseek.com/Utilities/Taskbar_Start_Menu_and_Explorer_Enhancements/Startup_and_Shutdown_Managers/Review_45385_index.shtml).

Yes I ran uninstaller. Also I tried reinstalling to no avail. I do run Windows 98 and tried msconfig and deseledted all commands that dealt with Mcafee,saved and restarted with the same result.
Oh, before I forget THANKS FOR YOUR HELP!!!

Reid
12-12-2000, 11:32 PM
Well then, how about running sysedit and see if there is a reference to McAfee stuck in a file, maybe in autoexec.bat or system.ini. Try this Windows Trouble (http://www.windowstrouble.com/msconfig.shtml) link for more info.

If it still plays hardball, try the Windows Startup Editor link. Backup your Registry first, since it says it can make changes there. I don't have much experience with that program, so be careful.

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reido@my-deja.com

weldnut
12-15-2000, 12:05 PM
Originally posted by Reid:
Well then, how about running sysedit and see if there is a reference to McAfee stuck in a file, maybe in autoexec.bat or system.ini. Try this Windows Trouble (http://www.windowstrouble.com/msconfig.shtml) link for more info.

If it still plays hardball, try the Windows Startup Editor link. Backup your Registry first, since it says it can make changes there. I don't have much experience with that program, so be careful.

Hi, I've been sick and only now getting back.
Tried sysedit and no McAfee files there. Went to www.windowstrouble.com (http://www.windowstrouble.com)
link and tried what I thought was safe, but no restults different than your earlier suggestions. So I tried McAfeehelp.com again and got thru
to their help site (http://www.mcafeehelp.com/faq1.asp?docid=262) and followed their instructions for manually uninstalling (8 pages) via running registry editor. You're right that's a
dangerous place to be, but it worked!!!
THANKS AGAIN, I greatly appreciate your help and advice. I think PC-GUIDE.COM is the best place for novice PC users, like myself to go to
learn and get great results.
HAPPY COMPUTING,
WELDNUT
The error message is gone and start-up works fine now.