cannot open jpg files

[bt]

I am using Windows ME, a new computer (HP XT856) I have severAL .jpg files on zip or cds that I cannot open up.
The error message comes up with
- format is invalid or not supported -

I have tried right clicking on picture and open with internet explorer. It just comes up with a small white box in the left have corner with an X in it.

The program I have is ArcSoft Photostudio 2000. I also try to open with My Photo Center program, but get a similiar err
- this file format not supported with this version -

I see I do have other jpg files that came with the computer that open up fine. I copied the file, and renamed it with a .bmp extension and it will open up. But I must be missing something.

Any advice will be greatly appreciated. I thought I had a photo software that came with Windows ME but I must have removed it? I would like to try opening the pictures with the program
THANKS!!

[iisbob]

Normally .jpg is a file associated with Internet Explorer, if you have IE5.5, go to add/remove programs and click on " IE 5.5 " it should pop up with an option to repair it. Or you can go to view/folder settings/file types and try to reassociate it/them with IE.

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iisbob
"Soap and education are not as sudden as a massacre, but they are more deadly in the long run."

[spaceAlien]

> The error message comes up with
> - format is invalid or not supported -

The file is corrupted, or saved in a format the application doesn't recognize.

> I have tried right clicking on picture and open with internet explorer.
> It just comes up with a small white box in the left have corner with an
> X in it.

Yup, same as above.

> The program I have is ArcSoft Photostudio 2000. I also try to open with
> My Photo Center program, but get a similiar err
> - this file format not supported with this version -

Application does not recognize file format.

> I see I do have other jpg files that came with the computer that open up
> fine.

File format is recognized.

> I copied the file, and renamed it with a .bmp extension and it will
> open up. But I must be missing something.

Are these the files that won't open as jpgs? Then guess what! Somebody gave them the wrong file extension! If you give a file a .jpg extension, when it is actually a .bmp, then the application program will try to open it as a .jpg, and will fail.

> I thought I had a photo software that came with Windows ME but I must
> have removed it? I would like to try opening the pictures with the
> program

Start->Programs->Accessories->Paint

Start->Programs->Accessories->Imaging

Cheers --


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[LPMusicMan]

You could try Paint Shop Pro...I've had problems similsr to the one you stated and have had success with Paint Shop Pro.

[sea69]

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I am using Windows ME, a new computer (HP XT856) I have severAL .jpg files on zip or cds that I cannot open up.

do you have winzip (http://www.winzip.com/) installed??


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homepage (http://www.seanweb1.homestead.com/3.html)




[This message has been edited by sea69 (edited 07-11-2001).]

[kayofcircles]

bt: It is unfortunately possible that you will not be able to open the jpegs in question. But if you can rename them to bmp files, then open them in whatever ME has for that (don't have experience with ME..does it still have Paint and Kodak Imaging?), then save it as a bmp there..you should be able to open it in your ArcSoft program. If necessary, then can resave them as jpeg..depending on what they are. (Every time you save as a jpeg, you compress the file further...thereby getting more jpeg distortion, so you might want to leave it as a bmp file.)

Recently, I emailed a pic through Hotmail. File name was "cat&dog.jpg". Kept coming through as a little box with the x you described. Had emailed tons of pics..spent some few minutes trying to figure out what the heck?..and changed the file name to "catanddog.jpg" and it opened fine. M$ computer hanging apparently on the ampersand. A thought..check the file name.

I have Paint Shop Pro. Was working on some old family pics for a friend and wanted to put them on CD so that he would have them. He doesn't have PSP so I saved a pic in the tif format. The file wouldn't open (in Imaging) by double clicking on it...same error message you're getting. And it wouldn't even open in PSP where I made it in the first place. If I duplicated the file first, then saved it in PSP as a tif file..it opened fine. So had to duplicate each pic, then save as a tif. That same sort of weirdness may have happened with the program that made the original jpgs you're talking about.




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Teach a man to fish and he will eat for the rest of his life.
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