Outlook Express Cannot open Emails

[annian]

Hi there to you all, this is my first post.
I am using Win 98. after installing IE 6
I cannot open emails. There is an error saying it is not properly configured please reinstall. Well I have unistalled and reinstalled back to IE 5 still no joy. Even reinstalled windows.Please can anyone help.

[sea69]

I wouldn't "upgrade" OE 5 if it is working well in win98- there is no reason to.

had you tried system file checker??

start>> programs>> accessories>> system information>> system file checker.

also, OE and IE work "hand in hand, had you tried the IE repair tool??

start>> settings>> control panel>> add/remove programs>> internet explorer>> repair.

if niether of these do the trick come on back and we will try something else!

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[This message has been edited by sea69 (edited 01-06-2002).]

[annian]

Thanks for you reply.
Yes I have done all that but no success.
First of all i will explain what actually happened. I was using IE 5 and upgraded to IE 6. It worked fine for a few hours then I found all pages could not be displayed. Althiugh i could still use ICQ and other internet software. I rang NTL who said IE 6 is not compatible with 98 and their broadband So on their advice I uninstalled IE 6.It resolved the problem with browsing but then when I found the outlook express problem. At first I could not recieve emails so i reinstalled. I can now recieve but cannot open due to the error (outlook express is not configured prpoerly, please reinstall. I have tried everything possible to no avail.
Annian

[annian]

Problem solved I went on to microsoft knowledge base and got the answer to my problem. (Address book failed to load Q191946)
I renamed the Wab file to old restarted mt PC and all is now fine.
Thanks
Annie

[kayofcircles]

And thank you, annian, for posting your solution. http://www.PCGuide.com/ubb/smile.gif