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View Full Version : NAV auto update turns off!

broncoapache
05-01-2002, 02:52 PM
I have several customers using NAV 2001 and 2002 with the auto update feature. We turn it on and it works for awhile and then we check it and it is simply turned off! They didn't do it and I didn't and one good customer got nimda because of it. I have heard of this happening with others on the net. Does any one know why this happens or have a cure?
Steve
05-01-2002, 03:58 PM
Hi broncoapache,

It has happened to me at times. Those were times when I had let my update subscription run out. Are you sure their subscriptions are still active?

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Peace and Love, brothers and sisters. Peace and Love
broncoapache
05-01-2002, 04:19 PM
No that isn't it. They installs are pretty new and there is no virus's on the system. This problem is strange. It will stay on for awhile and then in a few weeks it is turned off again. Three or four different win98se machines have done this. Others on my newsgroup have also seen it but no one knows why it happens.
http://www.PCGuide.com/ubb/frown.gif
Steve
05-01-2002, 04:45 PM
There is another thing you can try.

Click Start>Find Folders and Files>type in Settings.LiveUpdate>Click Find Now. Delete this file. Sometimes it becomes corrupted. Start up Norton Antivirus and it will create a new file.

Hope it helps. http://www.PCGuide.com/ubb/smile.gif

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Peace and Love, brothers and sisters. Peace and Love
broncoapache
05-01-2002, 04:59 PM
Best answer I have heard yet. It may take some time to try it so track topic!
Thanks amigo http://www.PCGuide.com/ubb/smile.gif
Steve
05-01-2002, 05:37 PM
You betcha. http://www.PCGuide.com/ubb/wink.gif

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Peace and Love, brothers and sisters. Peace and Love
Supa Dupa
05-01-2002, 06:19 PM
What OS are they using? I'm using XP with NAV 2002 and I had the same problem. It took 2 installs to get it working. It's been running fine since.

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There's a hole in my memory, dear Liza, dear Liza, there's a whole in my memory, dear Liza, a hole.
Then disable it, dear Henry, dear Henry, dear Henry, then disable it, dear Henry, dear Henry, disable it.
broncoapache
05-01-2002, 06:58 PM
As I said above all these are win98se machines. I would hate to have to just keep uninstalling and reinstalling. There must be a reason!