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View Full Version : IE 6 Slowdowns and Hangs



YODA74
07-07-2002, 05:14 PM
I've noticed a few people having difficulties if Internet Explorer (IE) 6 is slowing to a crawl and/or hanging and starts to use 100 percent of CPU time it may well be a corruption of the "Temporary Internet Files folder". In particular, trying to delete Temporary Internet files via Tools, Internet Options or other privacy software seems to trigger this behavior. Also, attempts to view files in the Temporary Internet Files folder may show the folder as already empty when it is not. This behavior occurs because the Temporary Internet files database is corrupt.

The Temporary Internet files aren't really files but entries in %systemdrive%\Documents and Settings\%username%\Local Settings\Temporary Internet Files\Content.IE5\index.dat. Deleting that file solves the problem. This same problem has occured for NT users and the fix works for XP.

1. Open a command prompt window on the desktop (Start/Run/command).

2. Exit IE and Windows Explorer (iexplore.exe and explorer.exe, respectively, in Task Manager, i.e - Ctrl-Alt-Del/Task Manager/Processes/End Process for each).

3. Use the following command exactly from your command prompt window to delete the corrupt file:

C:\>del "%systemdrive%\Documents and Settings\%username%\Local Settings\Temporary Internet Files\Content.IE5\index.dat"

4. Restart Windows Explorer with Task Manager (Ctrl-Alt-Del/Task Manager/Applications/New task/Browse/C:\Windows\explorer.exe[or your path]) or Shutdown/Restart the computer from Task Manager.

IE should now work properly. "But don't blame me if you mess up" You do this becouse you can handle it