System reboots after awakening from Suspend mode

[Still_A_Learner]

Recently, I reinstalled Windows 95 on my system to overcome a CDROM drive problem. That all worked O.K. However, I have now noticed a very strange problem that I never had before: If I select "Suspend" on the "Start menu" the system goes into suspend mode alright - however, when I then move the mouse to wake the system up, the screen immediately shows the desktop as it was originally, but the system then reboots (ending up having to run ScanDisk). This is not an intermittent problem, it happens every time I try to use Suspend. Any ideas on what needs to be done to fix this ?

[Randy_tx]

Why would you want to use suspend anyway?? If you are concerned about "burning an image" into your monitor.....DONT WORRY - monitors built since 1996 or so wont do it anyway. The reason your system is rebooting is probably related to some conflict between the settings for Advanced Power Management handled by the motherboard vs Win 95 management...either the Mobo settings have to be turned off or Win settings have to be turned off for things to work right.

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"As hard as a rock & dumb as a brick"...Windows CEMeNT

[Still_A_Learner]

Originally posted by Randy_tx:
Why would you want to use suspend anyway?? If you are concerned about "burning an image" into your monitor.....DONT WORRY - monitors built since 1996 or so wont do it anyway. The reason your system is rebooting is probably related to some conflict between the settings for Advanced Power Management handled by the motherboard vs Win 95 management...either the Mobo settings have to be turned off or Win settings have to be turned off for things to work right.


Thanks for your reply Randy ! Being "green" minded (and mean !), I've just gotten into the habit of using Suspend to save power. Now that it results in a re-boot and ScanDisk, and it worked wonderfully before, I'm just curious as to what has changed. I've looked at BIOS power management (but I'll take another look) and can't see anything appropriate to change - can you give me some clues as to what the conflict might be ? Incidently, being new to this forum, and not being American, what IS the definition of the frequently used term "mojo" !! ?? (Serious question !! but I suspect that I'll kick myself when you tell me !!) Grateful for any help with my "problem"

[sea69]

hi

I hope you did a 'clean' re-install, as opposed to just going over the current..if not- that could be your problem.


and unless you are on a laptop, I see no reason to use suspend, it is pointless. http://www.PCGuide.com/ubb/smile.gif

"mobo"= motherboard.....sorry I'm not Randy but saw your question ..


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**puff**.. "Put that thing out boy.. the Sheriff's a comin'!!"

[Still_A_Learner]

Originally posted by sea69:
hi

I hope you did a 'clean' re-install, as opposed to just going over the current..if not- that could be your problem.


and unless you are on a laptop, I see no reason to use suspend, it is pointless. http://www.PCGuide.com/ubb/smile.gif

"mobo"= motherboard.....sorry I'm not Randy but saw your question ..




Hi sea69,

I must admit that I DID try to do a less-than clean re-install (tried to avoid destroying the registry) but really to no avail ! - I ended up erasing the Windows directory contents, but not reformating the drive. (I guess at that stage, there was no point in not going the full way, but everything seemed O.K. at that stage anyhow) What will have "remained" to have affected power management in this way ?

My only reason for using Suspend is habit (it's easier to leave the machine consuming minimal power and have it available at a moments notice - a debatable point, I admit !)

Thanks for the explanation of "mobo" (or "mojo" as I accidently called it !) - some of the postings will make a lot more sense now !!

Unless you can give me a clue as to what needs changing, I'll just have to break the habit of using Suspend until at least the next (inevitable) re-install .......... !!!! (???)

[tjaymadison]

Not sure about a re-install, but on a fresh install, Auto Insert Notification (CD Auto Run) is enabled by default. This can cause problems with suspend and with other power management functions. Try disabling it in Device Manager and see if that helps.

[Still_A_Learner]

Originally posted by tjaymadison:
Not sure about a re-install, but on a fresh install, Auto Insert Notification (CD Auto Run) is enabled by default. This can cause problems with suspend and with other power management functions. Try disabling it in Device Manager and see if that helps.

Thanks for your posting tjay !! I tried disabling both CDROM drives (one is a writer) but this did not fix the problem. Have also rechecked BIOS - whether power management is enabled or disabled seems to make no difference. Is there no way of logging what causes a system-driven reboot ? (lateral thought !!) - I really should just forget "Suspend", but it niggles me to get beaten by a "problem" !!

[mjc]

You can try hereSolving Problems with Advanced Power Management (http://support.microsoft.com/support/windows/tshoot/apm98/). Some where in that section MS provides a link to a program called pmtshoot that logs what happens when you enter suspend.

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mjc
Links list:Computer Links (http://www.fortunecity.com/skyscraper/highrise/11/index.htm)

Do Vulcans even have to debug?

[Still_A_Learner]

Originally posted by mjc:
You can try hereSolving Problems with Advanced Power Management (http://support.microsoft.com/support/windows/tshoot/apm98/). Some where in that section MS provides a link to a program called pmtshoot that logs what happens when you enter suspend.



Hi MJC,
Thanks for the posting. I found pmtshoot, but noted that it was for Win98 (I'm on 95) - I downloaded it anyway, but it seems to crash my system at reboot. Is this because it's designed for 98 and do you know of a 95 version ? (I didn't see anything in that area of MS site that was for 95)

[mjc]

Yeah, problably due to being for 98, I couldn't remember if it was just for 98 or if they had averison for 95, I would suspect that one of the device drivers had been an updated version and now after the reinstall it is an older version. One thing that I can think of to try is to boot into safe mode and if it suspends from safe mode (if your keyboard has a suspend key because the start menu just gives off and restart) then it is a driver, if your keyboard doesn't have a suspend key then just hang in there, I'll do a little looking and see what I come up with. (Suspend problems are what brought me here, I didn't want to use it, I wanted to disable just that key, suspend always crashed my system but it's my son's FAVORITE key.........)

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mjc
Links list:Computer Links (http://www.fortunecity.com/skyscraper/highrise/11/index.htm)

Do Vulcans even have to debug?

[Still_A_Learner]

Originally posted by mjc:
Yeah, problably due to being for 98, I couldn't remember if it was just for 98 or if they had averison for 95, I would suspect that one of the device drivers had been an updated version and now after the reinstall it is an older version. One thing that I can think of to try is to boot into safe mode and if it suspends from safe mode (if your keyboard has a suspend key because the start menu just gives off and restart) then it is a driver, if your keyboard doesn't have a suspend key then just hang in there, I'll do a little looking and see what I come up with. (Suspend problems are what brought me here, I didn't want to use it, I wanted to disable just that key, suspend always crashed my system but it's my son's FAVORITE key.........)



MJC, my keyboard doesn't have a suspend key, but I WILL try it from start menu in safe mode (that's a good idea !) Thanks for all your help !

[sea69]

I still think if you were to do a CLEAN install, this problem may go away.. (I need to be carefull on what I say, cause Pete is watching me for any mistakes..LOL)


**one word of 'Posting Advice', you do not want to hit "Reply with quote" everytime. It takes up extra space and isn't necessary unless you want to point something specific out. Just click "Reply". http://www.PCGuide.com/ubb/smile.gif

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**puff**.. "Put that thing out boy.. the Sheriff's a comin'!!"

[This message has been edited by sea69 (edited 04-04-2001).]

[Still_A_Learner]

Hi Sea69,
I absolutely agree about the CLEAN install - obviously, I didn't have the problem originally, so that's the difference !!
Take your point about "quote with reply" - however, I have seen postings where I can't correlate the reply to the comment in the "previous" posting (when it's "busy"), so I felt that including the quote made it more straight forward
As I said previously, if there's an easy fix, I'll do it - if not, I've learnt my lesson for the next (inevitable !) install !!

[Still_A_Learner]

Hi MJC,
Tried "safe" mode, but Suspend isn't in the Start menu then. I checked via "Help" that the start menu SHOULD include "Suspend" and it was set O.K. However the item itself doesn't seem to appear in the menu in Safe mode - weird or what !! ?? (So nothings proved about downlevel drivers then ! ?)

[mjc]

Sorry if I caused you any confusion. In safe mode the suspend feature doesn't appear on the shutdown menu.

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mjc
Links list:Computer Links (http://www.fortunecity.com/skyscraper/highrise/11/index.htm)

Do Vulcans even have to debug?