Im starting to rip my hair out

[stephen64]

I bought a new PC with onboard sound and modem installed.Ive disabled the onboard sound.When i install a soundblaster live value card my modem dosent work.Please help

[seventeenmonkeys]

this sounds like an IRQ problem. Try installing the soundblaster on a different PCI slot. Depending on what motherboard you have there are certain places where you will have both cards working.

[stephen64]

Ive tried moving the modem and sound card around but that dosent work.Thanks

[tjjawilson]

Did you disable it in the BIOS or Device Mgr. or both? Look at the DMA settings in Dev. Mgr. for both sound cards. Also, this may sound stupid but check the speaker cable that it's not still plugged in to the onboard port.

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TJW

[tjjawilson]

Sorry, forget the speaker cable bit.

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TJW

[Paleo Pete]

Boot to Safe Mode and remove the onboard sound, and check to see what resources the modem is using. Sound Blasters usually like IRQ 5. While in Safe Mode I would remove all sound devices and start over, when you reboot Windows should find and install it.

To find out what IRQ's are in use in normal, not Safe Mode, open Device Manager, highlight Computer and click Properties, that will give you a complete IRQ list and you'll know what's available. If it's not listed it's open. The buttons at top will let you see I/O and DMA listings as well, so you can check them if necessary.

Also check the BIOS as mentioned above, you might have to disable onboard sound there, and if you can find a motherboard manual it may have a jumper that disables the onboard sound too. If so you'll have to set that jumper before it will work.

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[stephen64]

Thanks for all the advice everyone,Ive done it,I disabled my serial ports in the bios and it did the trick