Replacing an internal modem

[so-serious]

I will need to replace an internal modem on a PC at work. And I am sort of nervous on doing this, first timer. I am familiar with the inside of a computer, so I would like some advise on going about this correctly and what brand would you recommend...???

[Budfred]

Welcome to PCGuide!

As for installing the modem, it is generally pretty easy if you are not worried about opening the computer. If you are nervous about that, you can always get an external modem. To install an internal modem you open the case, find an empty slot (probably PCI), remove the cover for the slot (one screw) and install the modem in the slot while making sure you are grounded all the while. It is best to avoid touching the contacts on the bottom of the modem and generally to avoid touching anything but the metal part that you plug the phone line into. You will need to press down (evenly) on the top of the modem to make sure that it is evenly seated in the slot. Then you plug in the phone line and install the software, probably best done when you reboot.

As for type of modem, most people here seem to believe that a software based modem is not worth the trouble, so a hardware based modem is preferable. Others will have suggest specific brands.

Good luck,
Budfred

[Whyzman]

My take on your modem replacement would be to see if you can find the same modem. Since the current modem works compatibility wise, I'd go with what you know works.

As Budfred pointed out, ESDs (electro-static discharge) is an electronic components worst nightmare! :eek: Do make sure that you have discharged by touching the case. A grounding wirst strap would be wise if you are unfamiliar with the process. They can be obtained from most computer stores, or I'm sure from Radio Shack.