shared printer unaccessible

[satish_halemani]

This problem occured while accessing shared printer(HP deskjet 640c printer) connected to a server using windows NT 4 server from a workstation using windows 98.
this is the message,
"there was an error writting to \\servername\printersharename for HP deskjet 640c.The access code is invalid.
This printer will be set to work offline.
To save your print job in the local printer queue click OK".


Drivers were checked & re-installed,no printer problem(did self test),printer cable also was cross-checked.what exactly is the problem & how to solve it without removing the printer from the windows nt 4 server.

[sleddog]

A possibility, if the NT4 system is using the NTFS filesystem:

The NT4 system will write the print job to the print spool, a directory under the winnt directory. In order to print, the user logged on to the Windows 98 machine must have write permissions for this print spool directory. You may need to create an account on the NT4 machine for the Win98 user, or modify permissions on the NT4 print spool directory to allow anonymous or guest write-access.

[satish_halemani]

i forgot to tell that the problem arose only after 4 days.till then the computer was accessing the printer without any problem & and also i had created an user account the day i installed the printer

[classicsoftware]

You might want to look at this:

click here: (http://support.microsoft.com/default.aspx?scid=kb;EN-US;q260737)

[satish_halemani]

thanks a lot for the link u gave.it is exactly the same problem.that means the spooler was corrupted.o.k i will try the solution microsoft has suggested.once again thanks.