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View Full Version : cable modem keeps going out!

jjoel
10-30-2002, 09:06 AM
im calling charter this afternoon and am going to give them a piece of my mind!!!!!!!

to pay high money for cable modem that u can't use in the evening is pathetic. with me luck!
aussieolie2
10-30-2002, 01:19 PM
I have had problems with my cable modem recently and I have just resolved it (it was the ISP). Basiaclly my modem would do turn on > do the tests and connect and then drop the connection a restart itself again.
I also think that the Coax cable i was using was not thick enough. I used a cheap cable and poor results turned out.

What are your symptoms?

Olie
jjoel
10-30-2002, 05:23 PM
my symptons are...

works GREAT all day long

at 8 pm it dies. can't log on to messenger

sometimes i can do some net surfing

never has been over 1 mbps i think 200 kbs is the fastest

i think charter needs to clear out their ip addy's on the server.
aussieolie2
10-30-2002, 05:30 PM
hmmm....
Well I would speak to them, tell them this and keep pushing them (as it worked for me and for others), its also amazing what B&*^&*^ they come up with
e.g. i was told that my computer was on a responding, when it was off (& the cable modem)- which was unplugged.
So dont let them lay you off.

Good luck,

Olie
jjoel
10-30-2002, 06:13 PM
stupid secretaries. i ask shouldn't i be getting speeds over 1 mbps and she'z like "i dunno i'll ask someone" so she replies. does your computer have 512? i reply "512 what? are you talking cache? ram?" she'z like "oh i don't know anything about computers blah blah blah" but we've been upgrading blah blah blah.

so thats how my conversation went yea.... well hopefully it will get fixed.
YODA74
10-30-2002, 06:22 PM
You know if you would post the same conversation or problem that is the same as you were talking about before in a different thread someone might know what the hell you were talking about? But this jumping from thread to thread isn't going to cut it. No wonder your having problems.

http://www.pcguide.com/vb/showthread.php?s=&threadid=17917
jjoel
10-30-2002, 10:46 PM
its pasted in my other post now.

you're welcome

edit by moderator if you are going to paste into another thread please make sure you have all that you are going to paste. A better way would be to PM me and ask to have the threads merged....
jjoel
10-31-2002, 09:17 PM
woohoo they've done some upgrades. modem is rocking at over 500kbs (faster than its ever been) lets hope we can break 1 mbps soon!