Windows Update

[burrage1]

Wonder if anyone can help, or has any ideas. I am an AOL user. When I try to use Windows Update, I have the following message displayed,after the "please wait" box:
I Explore
This program has performed an illegal operation and will shut down. If the problem persists contact the program vendor.

If anybody can help, I'd be very grateful, Thanks.

[BigBlue66]

Hi,

Your problem has nothing to do with AOL. It's an Internet Explorer browser problem. What version do you have? What OS are you running?

The following advice may help if you have WIN98SE. Go to Start/Programs/Accessories/SystemTools/SystemInformation/Tools and run the Internet Explorer repair tool. See if that helps.

Otherwise, you may consider upgrading your Internet Explorer browser. I am not sure if the above repair tool is available in first edition WIN98 or WIN95. Post back with some more details as requested above and somebody should be able to help. If you have the repair tool, run that first.

Cheers,

Big Blue 66


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The 50-50-90 rule: Anytime you have a 50-50 chance of getting something right, there's a 90% probability that you'll get it wrong.

[burrage1]

[Hi, thanks for taking the time to reply. My Os is Windows 98SE. Tried your solution, and got as far as system information/tools, but where is the internet explorer repair tool? Can't find I'm afraid. Perhaps it's me, but can't see it.

QUOTE]Originally posted by BigBlue66:
Hi,

Your problem has nothing to do with AOL. It's an Internet Explorer browser problem. What version do you have? What OS are you running?

The following advice may help if you have WIN98SE. Go to Start/Programs/Accessories/SystemTools/SystemInformation/Tools and run the Internet Explorer repair tool. See if that helps.

Otherwise, you may consider upgrading your Internet Explorer browser. I am not sure if the above repair tool is available in first edition WIN98 or WIN95. Post back with some more details as requested above and somebody should be able to help. If you have the repair tool, run that first.

Cheers,

Big Blue 66


[/QUOTE]

[mjc]

Another, or maybe the only, way to access it is from Control Panel -> Add/Remove Programs -> scroll down to Microsoft Internet Explorer 5.x and Internet Tools -> remove (a pop-up box will appear) -> select the Repair button.......

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mjc
Links list:Computer Links (http://www.fortunecity.com/skyscraper/highrise/11/index.htm)

Celts are the men that heaven made mad, For all their battles are merry and their songs are all sad.

[rkmca]

Try this

Mycomputer->control panel->add/remove programs--> select MS Internet Exploree tools->click add/remove-->then in the pop up window there will be 3 options--> select repair internet explorer

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RM