BTopenworld broadband prob..helppppppp

[Dazman]

My mate has a btopenworld broadband (512) for about 6 months no probs with zone alarm. He called me round because Nortons systems works was corrupted and Zone alarm wasn't working.

We had to unistall and re-install both porgs. Problem is Broadband is connecting at the right speed but the bytes recieved and sent are 250, real low, and cant access the net. Just the "page cant be displayed error"

We have tried re-installing Win ME, zone alarm, the bt broadband software, the driver for the usb modem.. to no avail....what is causing this problem....

any ideas the line is fine it's been checked, no one knows the answers!

[YODA74]

http://support.microsoft.com/default.aspx?scid=KB;en-us;q241344

http://support.microsoft.com/default.aspx?scid=KB;en-us;q274498


http://support.earthlink.net/mu/1/psc/img/walkthroughs/windows_9x_nt/browsers/ie_5.0/2385.psc.html

[mjc]

If both Norton and ZA are broken, and transfer speeds are low, then it is possible that his machine is being used without his knowledge, in other words it is now a server.

Get an anti trojan scanner (TDS-3 has a trial period and good, so is Trojan Hunter...links in my sig).

[Dazman]

thanks guys, i will give that a go later and let you know.....

[Dazman]

YODA74 You are the man!!!!!!!!!the solution was in the article...I cant beleive it..after two technicians..everything i tried...this Worked!!!!!this has been going on for nearly a week..with no answers!!

thanks again mate!

[Paul Komski]

Out of interest Dazman, was this a Winsock2 problem or something else??