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derekpayne
01-31-2003, 04:34 AM
I am using Windows XP with every update installed and nearly every time i use internet explorer, i get an invite to send an error message to microsoft which I do, they say that it is due to a plug in that is causing the problem, I have reinstalled Flash & Shockwave but its still the same.

Anybody got any ideas?

Thanks

Derek

slim
01-31-2003, 05:18 AM
Hi,

Can you provide more details about the error message.

Slim

YODA74
01-31-2003, 07:14 AM
You can disable error reporting and messenger service under services

Is the plug in working fine other wise??

what is the exact message?

Sylvander
01-31-2003, 07:28 AM
Have you run "dxdiag" at "Start>Run>Open" to check your "DirectX" drivers are up-to-date.

derekpayne
01-31-2003, 09:11 AM
It doesnt say what the error is, just that explorer has encountered an error and will close, then it asks if i would like to report the error, which i do then it closes internet explorer or outlook express depending on which one caused the error

YODA74
01-31-2003, 09:48 AM
Look in the "Event" viewer see what kind of warnings are listed

david eaton
01-31-2003, 03:25 PM
Another way of discovering the plugin that is causeing the error message would to downloadHighjack this (http://www.spywareinfo.com/~merijn/files/hijackthis.zip) and run it.

This will show all the programs that are acting as plugins to IE, and enable you to find the culprit.

David