Windows error messages

[derekpayne]

I am using Windows XP with every update installed and nearly every time i use internet explorer, i get an invite to send an error message to microsoft which I do, they say that it is due to a plug in that is causing the problem, I have reinstalled Flash & Shockwave but its still the same.

Anybody got any ideas?

Thanks

Derek

[slim]

Hi,

Can you provide more details about the error message.

Slim

[YODA74]

You can disable error reporting and messenger service under services

Is the plug in working fine other wise??

what is the exact message?

[Sylvander]

Have you run "dxdiag" at "Start>Run>Open" to check your "DirectX" drivers are up-to-date.

[derekpayne]

It doesnt say what the error is, just that explorer has encountered an error and will close, then it asks if i would like to report the error, which i do then it closes internet explorer or outlook express depending on which one caused the error

[YODA74]

Look in the "Event" viewer see what kind of warnings are listed

[david eaton]

Another way of discovering the plugin that is causeing the error message would to downloadHighjack this (http://www.spywareinfo.com/~merijn/files/hijackthis.zip) and run it.

This will show all the programs that are acting as plugins to IE, and enable you to find the culprit.

David