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no2like
02-08-2003, 08:50 AM
I use win98.Myoutlook is very very slow at opening.I just don't know why.I have cleaned my H.D.,defraged it,cleaned cookies,history,temp files,compacted msges in the background.Still very slow.I just don't know what is causing this.Can you help

YODA74
02-08-2003, 09:10 AM
If you are running McAfee VirusScan software, the file Imagehlp.dll may be missing from your PC. It is normally in C:\Windows\System, but can be accidentally uninstalled during a McAfee software update.
Your anti-virus software is running and analyzing every file access during system startup. With Windows 9x/ME systems, the system may appear to be hung as the mouse is unresponsive.

Be patient. The virus scanning software is doing its job. The alternative is to turn off system scan and run it as a scheduled job when you are not likely to be using your PC. You may leave the email and download scans enabled, as they have little impact on system performance.

Try this extract this file from your Win98 CDROM (using Start| Run, SFC.EXE, Extract a single file), or from your IE5/6 setup files using a command line at the setup folder like this:

extract win98_32.cab /a Imagehlp.dll

On some systems, it is found in win98_26.cab. For IE5 users on Win95/NT, it is found in setup295.cab.


Also removing or disabling Windows (or MSN) Messenger causes OE to open slowly. This will shown by an entry in the system error log: The server {FB7199AB-79BF-11D2-8D94-0000F875C541} did not register with DCOM within the required timeout. To fix this, open Regedit and navigate to this key:

HKEY_CLASSES_ROOT
\CLSID
\{FB7199AB-79BF-11d2-8D94-0000F875C541}
\InProcServer32

In the right-hand pane, double-click on the (Default) value and delete whatever is entered there, leaving it blank. Click OK. Now perform exactly the same step with the key directly underneath, namely

HKEY_CLASSES_ROOT
\CLSID
\{FB7199AB-79BF-11d2-8D94-0000F875C541}
\LocalServer32

Once both (Default) values are empty, OE will open normally.

no2like
02-08-2003, 12:02 PM
Yoda 74
I have donwe what you suggested in as far as the HKEY_CLASSES_ROOT
was concerned and it seems to work O.E. opens up very quickly,normally
Thanks very much