MS passprot

[funhousegroup]

Hi guys. I have an appointment tomorrow with a lady who tells me that she is having problems with her MS passport and MS Messanger. I have never used either one of these products because I always deemed them useless. My question is , Is anyone here farmiliar enough with these two to tell me what I may want to loook for. I know Im not being specific but hoe to get some general guidance.
Gonna go check out MS site now.'
Thanks, FH

[funhousegroup]

The pass port issue was account info related.
As far as the other problemis concerned: MS messanger is giving a network error refering to somewhere in the specific users profile on the local machine: something like, Network error occured with a read form file/C/documents and settings/User/MSM msgs1.msi
Hope this helps
Thanks FH

[Budfred]

Unless she is actually using Messenger, the best bet may be to just remove it.

[funhousegroup]

Yeah I figured I would remove and then reinstall to see if it clears up.

[funhousegroup]

Window$ XP will not allow ime to remove messenger. I downloaded a new version and the old version is still in place. Its not going to budge apparently. I can nix it therough add/ remove or throgh XP setup.If anyone knows how please let me know.
Thanks FH

[mjc]

Here is one method:

Here's how to uninstall messenger for xp yourself:

1. shut down messenger if it's running
2. start
3. run

Type or paste the following command into the run dialogue box:

RunDll32 advpack.dll,LaunchINFSection%windir%\INF\msmsgs.in f,BLC.Remove

[Budfred]

I believe you can also disable it through Administrative functions. I can't remember the details, but I read about how to do it on BlackViper's site:

http://www.blackviper.com/WinXP/servicecfg.htm