PDA

View Full Version : errors when installing windows 98


madmat
08-21-2001, 06:33 PM
i recently bought the components for a new computer. when i put them together everything seemed fine. the bios of the mobo recognised the ram and the processor. then i started to install windows 98se when all the trouble began. during installation i got error messages like 'msgsrv32 caused invalid page vault in module kernell32.dll at 0167:bff7a74b' (all time favorite) during hardware setup or varying errors like 'fatal exception 0e at 0028:ff044790' during system configuration. the only thing i changed in the bios was to enable the onboard graphics. can anyone tell me where the problem is? - bios, jumper settings, hdd?
the configuration of my computer is: asus cusl2 mobo, pentium iii 1ghz, 512 mb pc 133 sdram, quantum fireball as 30gb hdd, zipcd, atx 300w case, maudio audiophile soundcard. http://www.PCGuide.com/ubb/eek.gif

nimnorf2
08-21-2001, 07:29 PM
Hey Mat, sorry you're mad, but 'tis understandable.
I'm a novice on this site but have learned from the smart guys how to search a bit.
Here's one of the many hits I found on/through Google with the error words you posted. Hope this is helpful.

Msgsrv32 Errors "caused a page fault in Kernel32.dll":
This can happen if you have a damaged password list, find all instances of "*.pwl" and delete them all. If you have Windows 95, download and install the Password Update, Windows 98 users do not need this fix

Password Update for Windows 95

General Protection Fault or Invalid Page Fault During Setup:
In Windows 98, when installing from a folder on the hard drive instead of the CD, you may get an Msgsrv32 or kernel error, Microsoft has a fix for this.

peace,




------------------
A man persuaded against his will, is of his old opinion still.

biggmc01
08-21-2001, 08:36 PM
I don't mean to be insulting or anything but to help I have to ask this question. Did you format the new hdd before the installation? They don't always come formatted.

------------------
Of all the things from my youth that I miss, I miss my mind the most.

madmat
08-21-2001, 09:13 PM
Originally posted by biggmc01:
I don't mean to be insulting or anything but to help I have to ask this question. Did you format the new hdd before the installation? They don't always come formatted.

actually i have formatted my hdd. thanks anyway at least someone seems to care - asus support does't

biggmc01
08-21-2001, 09:21 PM
Yes we care more than them you have already spent your money so.... where as we are trying to help and learn at the same time.

So my next possibly insulting or stupid questions are: Is the win98SE an update disk or full blown version? Was it pre-installed or did you do it from scratch?

------------------
Of all the things from my youth that I miss, I miss my mind the most.

biggmc01
08-21-2001, 09:22 PM
somewhat unrelated , but why do both of my posts say 7th? anyone?

------------------
Of all the things from my youth that I miss, I miss my mind the most.

biggmc01
08-21-2001, 09:23 PM
oops me bad! now there are three (or four) that say 8?

------------------
Of all the things from my youth that I miss, I miss my mind the most.

madmat
08-21-2001, 09:48 PM
Originally posted by biggmc01:
Yes we care more than them you have already spent your money so.... where as we are trying to help and learn at the same time.

So my next possibly insulting or stupid questions are: Is the win98SE an update disk or full blown version? Was it pre-installed or did you do it from scratch?

my win98se is the full version and i installed it from scratch. i tried two different version of win98se but always get the error messages (they seem to be pretty random but always in the lines of msgsrv32 caused an ipf in module kernell32.dll or fatal exception xx at yyyy:zzzzzzzz http://www.PCGuide.com/ubb/frown.gif

madmat
08-21-2001, 09:50 PM
Originally posted by nimnorf2:
Hey Mat, sorry you're mad, but 'tis understandable.
I'm a novice on this site but have learned from the smart guys how to search a bit.
Here's one of the many hits I found on/through Google with the error words you posted. Hope this is helpful.

Msgsrv32 Errors "caused a page fault in Kernel32.dll":
This can happen if you have a damaged password list, find all instances of "*.pwl" and delete them all. If you have Windows 95, download and install the Password Update, Windows 98 users do not need this fix

Password Update for Windows 95

General Protection Fault or Invalid Page Fault During Setup:
In Windows 98, when installing from a folder on the hard drive instead of the CD, you may get an Msgsrv32 or kernel error, Microsoft has a fix for this.

peace,


thanks for the tip - google rocks and yes i am getting more mad every minute

madmat
08-21-2001, 11:17 PM
http://www.PCGuide.com/ubb/biggrin.gif http://www.PCGuide.com/ubb/biggrin.gif http://www.PCGuide.com/ubb/biggrin.gif http://www.PCGuide.com/ubb/biggrin.gif
hey guys!
i just solved the problem! after reading about all the problems with ram in this forum, i just took a strip of 256mb out and the windows setup went through smoothly.
but now does anyone know how i get the 256mb back in my system without any glitches???? http://www.PCGuide.com/ubb/frown.gif the mobo is supposed to take 512mb so where is the problem?? - mobo, windows98 or the memory?

thanks for your help nimnorf2 and biggmc02!!!

Paleo Pete
08-22-2001, 01:14 AM
Cool! Glad you got it figured out.

for the memory problem, I'm not sure, but the first thing I can think of is maybe it's incompatible with the rest of your memory. If all the memory sticks are the exact same, scratch that idea...

Now that it's through the install and running decent, put it back in and see, it might just settle down. If not, pull it again. And check back, others might have some more ideas.

Post numbers: Each time you post a message, the forum program automatically totals up your posts, and that total will show up on the recent topics. Post again and they'll all say 9.



------------------
Support the right to keep and arm bears.
Note: Please post your questions on the forums, not in my email.

Computer Information Links (http://www.geocities.com/paleopete/)

BigBlue66
08-22-2001, 11:21 AM
Hey,

By process of elimination and through trial and error, you can find out whether the mobo DIMM slot is faulty or the RAM is faulty. Been there, done that.

Try every conceivable combination of memory sticks and slots. First, use the 256mb stick that was in DIMM 1 that got you going. Since your motherboard appears to be a late model, it should work with memory that is in either slot. Move the good stick to DIMM 2. Run the computer. If you experience problems, it could be that the DIMM slot is faulty. If everything checks out, then use the other stick and test it the same way. You can find out by doing this whether it's the RAM or the DIMM slot that is to blame.

Good luck.

Big Blue 66


------------------
"Right turn Clyde!"

Reid
08-22-2001, 02:12 PM
You might just need to go into the BIOS and adjust the SDRAM settings to get stability. This BIOS Optimization Guide (http://www.rojakpot.com/Speed_Demonz/BIOS_Guide/BIOS_Guide_Index.htm) explains settings that you can try.

------------------
reido@my-deja.com

Friends don't let friends install Windows ME

madmat
08-22-2001, 07:38 PM
Originally posted by BigBlue66:
Hey,

By process of elimination and through trial and error, you can find out whether the mobo DIMM slot is faulty or the RAM is faulty. Been there, done that.

Try every conceivable combination of memory sticks and slots. First, use the 256mb stick that was in DIMM 1 that got you going. Since your motherboard appears to be a late model, it should work with memory that is in either slot. Move the good stick to DIMM 2. Run the computer. If you experience problems, it could be that the DIMM slot is faulty. If everything checks out, then use the other stick and test it the same way. You can find out by doing this whether it's the RAM or the DIMM slot that is to blame.

Good luck.

Big Blue 66


i tried both ram sticks on their own and they worked fine. i also checked the first two dimm slots on their own - they worked as well. i didn't check the third slot though. thats the next thing i'll try
thanks for the tip
http://www.PCGuide.com/ubb/cool.gif

madmat
08-22-2001, 07:45 PM
Originally posted by Paleo Pete:
Cool! Glad you got it figured out.

for the memory problem, I'm not sure, but the first thing I can think of is maybe it's incompatible with the rest of your memory. If all the memory sticks are the exact same, scratch that idea...

Now that it's through the install and running decent, put it back in and see, it might just settle down. If not, pull it again. And check back, others might have some more ideas.

Post numbers: Each time you post a message, the forum program automatically totals up your posts, and that total will show up on the recent topics. Post again and they'll all say 9.




i bought the two sticks together and they are identical. i also tried to put the second stick back but that just resulted in windows being very unstable although it was running. taking the first ram stick out again and windows was running perfectly again.

ranchdog
08-22-2001, 08:39 PM
madmat... Asus is notorious for being picky about RAM. Especially the quality of RAM a person tries to use. The second stick you have that will not co-operate should be sent back for a replacement. It's possible that it may function in a different Mboard. Luck.

------------------
......Indecision may or may not be my problem......
...... Kickin' A Rock....

madmat
08-25-2001, 01:46 AM
[memory dude sorry (hi this is not matty)