Help!

[tad214]

hi,
could anyone tell me why my mouse cursor is a big square box? i have run my virus scanner on it, and reinstalled the video drivers, and still no luck. thanks in advance for any help or ideas. thanks DALE

[Budfred]

Sounds like that file got corrupted. If you Right click on your desktop and select Properties, it will give you a window with options for your display including changing your cursors. You could try changing to a different cursor and see if it works ok. If it doesn't you may have another problem....

Other things to check include running a spyware scanner and checking for trojans/hijackers. Changing cursors are often clues that something has intruded your system and antivirus programs don't pick up on this kind of thing...

[tad214]

here are my hardware specs:

Computer
Operating System Microsoft Windows 98 SE
OS Service Pack None
Internet Explorer 6.0.2800.1106 (IE 6.0 SP1)
Motherboard
CPU Type AMD Athlon-PECM, 950 MHz (4.75 x 200)
Motherboard Name PCChips M810LR (2 PCI, 1 AGP, 1 AMR, 2 DIMM, Audio, Video, LAN)
Motherboard Chipset SiS 730S
System Memory 128 MB (SDRAM)
BIOS Type AMI (09/14/01)

Display
Video Adapter 3dfx Voodoo3
3D Accelerator 3Dfx Voodoo3

Multimedia
Audio Adapter Creative SB PCI128 (Ensoniq ES1371) Sound Card

Storage
Floppy Drive GENERIC NEC FLOPPY DISK
Disk Drive GENERIC IDE DISK TYPE47
Disk Drive GENERIC IDE DISK TYPE47
Optical Drive LG CD-ROM CRD-8521B (52x CD-ROM)
Optical Drive LITE-ON LTR-32123S (32x/12x/40x CD-RW)


Input
Keyboard Standard 101/102-Key or Microsoft Natural Keyboard
Mouse Microsoft PS/2 Port Mouse

Network Adapter Realtek RTL8029(AS) Ethernet Adapt
Peripherals
Printer Acrobat Distiller

also, my settings won't change from 640x480.

[tad214]

ok,
i changed to default, the pointer works fine, until i scroll over something, and the arrow changes to the big square. thanks

[Budfred]

That probably means that the whole scheme is corrupt. If you change to a different scheme, it will probably change all the cursor types and look normal. However, something corrupted it, so the security scans would still be a good idea. Also, if you are only getting low resolution, that suggests a display adapter problem and you probably need to check that in Device Manager from Safe Mode. If you find more than one driver, Remove them all and reinstall the correct one....

[mjc]

I'm leaning towards video driver problems...period.

Reinstall or update the drivers for your video card.

Also if you have the choice between hardware/software for the pointer/cursor switch from whichever it is currently set at (usually a video card driver option).

[iisbob]

also, my settings won't change from 640x480.

Video driver.

Go to your add/remove programs and unistall any reference to a video driver you find there, then reinstall the most current version you have.

I also suggest doing this from safe mode.

Go to Guru3d-voodoo files (http://download.guru3d.com/pafiledb.php?action=category&id=11) to get the latest drivers for you card.

Side note-you may want to upgrade that ol' voodoo; cause she " won't do that voodoo she did so well" anymore ;)