Enter Network password???

[sag]

My father's computer uses a dialup connection to the internet (AOL). Each time he logs on to AOL he gets a message box that reads:

Enter Network Password

Enter your network password for Microsoft networking.

It has his name in the Username box.
The password box is blank.

If he just hits the Cancel or OK button the box goes away until the next time he logs on. He can ignore the message box altogether and continue to surf with no problem.

Any ideas why he is getting this message box? He is not on a network nor has he ever been part of a network.
sag

[PrntRhd]

Default WIN98 logon?

[sag]

Yes he is using Win98 SE...but the message box only appears when he logs on to AOL.

[Budfred]

Does he run security software, especially a firewall??? I wonder if this could be spyware/hijacker trying to gather passwords. The fact that he can continue without putting it in is very suspicious.

Especially if he is not running security programs, you might want to ask him to run Spybot and/or AdAware and then run HijackThis after rebooting to get a log. Save the log, then copy/paste here so that experts can look it over and see if there is any garbage... Make sure that he puts HJT in a folder so that changes can be backed up and reversed if needed. Go to mjc's security thread (http://www.pcguide.com/vb/showthread.php?s=&threadid=15179) for links if you don't have the programs.... Make sure you update the spyware scanner before running it...

[sag]

I added Ad-Aware/Ad-watch a while back and Spybot. Both have been updated and scanned today. A lot of crap was on the computer...namely Orbit, Gator and others. All have been removed. I also have ZoneAlarm active on his machine.
Even with the current scanning and removal of spyware...it still pops up each time he logs on to AOL (it comes up after logging on, not before logging on to AOL).

What is Hijackthis?
SAG

[CPU Trubble]

Does he type in a password for Windows login?

[Budfred]

HijackThis is a program that scans the Registry and provides detailed information about what is running on the system. We have several people here who are experts in reading the logs and several more (including myself) who are in training to read them. Given how quickly this garbage evolves, this is the only way to be sure you have gotten all the vermin out..... If he had a bunch of garbage in there already, I would be surprised if he is clean now....

[Variable]

I have seen a similar problem before. Before I assume you have multiple profiles on the machine look here and try to change the password.

http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/q148/9/25.asp&NoWebContent=1

If thats too complicated check out this other thread. If you have multiple profiles the network logon will try and use the username and password of the first profile. I would look and see if you have mutiple profiles first.

http://support.microsoft.com/default.aspx?scid=kb;en-us;156826&Product=w98

Variable

[sag]

He does not type a password of any kind. It only pops up when he is logged on to AOL.

[sag]

I downloaded Hijackthis to a floppy and put it in Drive A of my Dad's computer. When I clicked on it it gave the following error:
Error Starting program
a required DLL file MSVBVm60.dll was not found.

now what??

[Budfred]

Did you unzip it?? It has to be unzipped and it may need to be on the hard drive to run properly...

[classicsoftware]

When you have dial up networking, there is a prompt to logon to the network after connecting. Since AOL is using it;s own DUN, there must be a setting or switch turned on for this to happen. Look at the setup for AOL before chasing down trojans and editing the registry

[pave_spectre]

a required DLL file MSVBVm60.dll was not found

You will require the Visual Basic 6 Runtimes (http://support.microsoft.com/default.aspx?scid=kb;en-us;q290887) to get it to work.

[sag]

When you have dial up networking, there is a prompt to logon to the network after connecting. Since AOL is using it;s own DUN, there must be a setting or switch turned on for this to happen. Look at the setup for AOL before chasing down trojans and editing the registry

Do you have any idea where to find this setting...I have gone into Preference’s Settings for AOL ver 8 and do not find anything that seem to relate to this problem?
SAG

[Variable]

I believe your problem is windows related. Not AOL

[classicsoftware]

The solution to your problem can be found by:

1) Double Click on My Computer

2) Double Click on Dial Up Networking

3) Right Click on America on Line

4) Select Properties

5) Click on the Server Types Tab

6) Under Advanced Option un check the Log on to Network Box

7) Click ok

You will no longer be confronted with the Logon prompt after you connect to AOL.

[sag]

To Classicsoftware

I followed your instructions but found that under the Server Types Tab, the Log on to Network box was already un-checked. There was a box checked for compression and a box checked for the TCP/IC. Could there be a different setting in or outside of AOL that could be causing this networking box to pop up when my dad logs onto AOL?
Could it be a Key in the registry that needs to be changed?
SAG

[halovivek]

dear friend,
check whether he is using any automatic filling form software or any fire wall. please ignore that message . it will not give any problem to your fathers problem. if you are having any updated virus scanner scan with that scanner please check that it is a spy software or virus
some of the spammers use these type software to collect password and other things and try to hack
i think that there is no need to change in the registry

[classicsoftware]

Are there any other dial-up connections? If not, does the computer have a network card? Is it on a network? Please post back & ley me know.

[sag]

He is not on a network and does not have a NIC card in his computer. He only has one modem and thus one dialup connection. I downloaded Hijackthis and ran it. Nothing seemed out of the ordinary.
Out of ideas.
SAG

[classicsoftware]

Well here is what I would do.

1) Go to the Log-on box under server type and check it on.

2) Re-boot, go on to AOL and see what happens.

3) Go back to the box and un-check it.

4) re-boot.

5) If that fails, I would contact AOL support via chat or e-mail and see if they have thsi problem in their database. They may have a fix.

6) if that fails, I would uninstall and re-install AOL.

Let me know how it works out

[shanmuga]

@sag, Have you tried disabling the default windows network password message box, even though it doesn't appear at bootup ? No harm in trying.

Go to the Control Panel, double-click the icon entitled "PASSWORDS." At the top of the screen there are tabs. Click the tab titled "USER PROFILES" and make sure the option "All users of this computer use the same preferences and desktop settings." Click OK.

While in the Control Panel, see if you have an icon called "TWEAK UI", if so, double-click it, find the tab that says Paranoia, and make sure the option "Clear Last User at logon" is NOT checked. Click OK.

Back in the Control Panel, double-click on the icon titled "Network" and make sure you have the following components installed:

Client for Microsoft Networks
Dial-Up Adapter
TCP/IP

Check to see that "Windows Logon" is selected for the "Primary Network Logon" listed below.

Double-click "Client for Microsoft Networks" and make sure "Log on to Windows NT domain" is NOT checked. While in that window, make sure that "Quick logon" is selected. Click OK.
On the tabs at the top of the screen, select "Access Control" and make sure the option "Share-level access control" is selected. Click OK.

See if that helps.

http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/q152/1/04.asp&NoWebContent=1

http://support.microsoft.com/default.aspx?scid=kb;EN-US;156826