View Full Version : Windows XP & Reboot Problem

02-27-2004, 12:32 PM
Hi all

I have a strange problem that has only just begun to happen in last 3 ot 4 weeks. Until then Windows has been running fine.

Whenever I start Win XP it starts to boot ok, the Windows XP logo shows and the animated dashes start to move from left to right; then suddenly the PC just reboots itself again and I have to continue with the "Start from last good known Configuration" option to get Windows to load. Apart from that there are no error messages and I have checked in device manager and there are no conflicts at all. I have done a virus check and there are no viruses present. I am totally stumped, I am quite good with computers, but have never come across anything like this before.

Any help greatly appreciated
Dan Hawkes

02-27-2004, 12:56 PM
Did you install new hardware or software just before this started happening?

Did you change any settings just before? Do other people have access to your computer?

Once you're in Windows, use MSCONFIG to disable startup items. Do this one by one until, and if, it boots normally. So then of course, the last thing you disabled would be the culprit.

Here's a website that might help, or do a search on something like "XP, Startup Programs" or similar to help you determine which items are safe to disable and which are not.


Post back with your progress.

02-27-2004, 12:58 PM
Does it consistently happen or is it an intermittent problem?

02-27-2004, 01:46 PM

Thanks for your input, I will try what you have suggested. As far as I know I have'nt added any software and I definately have'nt added any hardware.


I think it's intermitant, but happens very frequently. 99% of the time it happens on a cold boot ie when I first switch on the pc. if the pc is already on and I do a restart then it only happens about perhaps 40 -50% of the time - I have to admit I'm realy baffled by it!

Thanks for your help so far guys

Dan Hawkes

Paul Komski
02-27-2004, 04:04 PM


Have you ever had to troubleshoot a Windows XP system that appeared to be stuck in a continuous reboot loop? In this scenario, you can start the system as you normally would and even log on. But within seconds of logging on, the system mysteriously reboots itself. In some cases, you don't even have to log on before the system reboots.

If this sounds familiar, you're encountering a feature of Windows XP's Startup and Recovery system. By default, this system specifically configures Windows XP to automatically restart itself after encountering a system failure error.

These system failure errors are usually isolated and occur randomly. As such, the best way for the operating system to deal with them is to automatically restart.

In most cases, doing so solves the problem. But if the system failure error is more serious and occurs on a regular basis, you'll encounter a continuous reboot loop.

However, you can disable the automatic restart behavior. Follow these steps:

1. Press [Windows][Break] to open the System Properties dialog box.

2. On the Advanced tab, click the Settings button in the Startup And Recovery section.

3. In the System Failure section, deselect the Automatically Restart check box, and click OK.

4. To enable the changes, click OK in the System Properties dialog box.

This change configures the system to halt after encountering a system failure error, which allows you to investigate the problem error in more detail. You'll then have to manually restart the system.

Keep in mind that you'll have to work fast in order to make the change before the system reboots. You may have better luck making the change if you launch the system in Safe Mode.