isp home page

[timsotherhalf]

when i click isp it shows that its logged on line,but the home page wont come up, then it will go off line. then it will reconnect then the same thing over and over again. im useing net zero for isp. thank you

[Fruss Tray Ted]

Hi Timsotherhalf,

Welcome to http://www.pcguide.com/ubb/pcgubb.gif forums!

Your thread will probably be relocated to: Wide Area... in the Networking and Internet area. No problem, just follow it there and post replies in the same one.

NetZero has in the past contained spyware. But even if not, you should begin by telling us about your system and whether it has a firewall and up to date antivirus softwares running.

You most likely will need to do a full security scan including some online scans for various malwares.

But let's start with hearing what your system specs are and proceed from there.

[timsotherhalf]

HELLO AND THANKS FOR REPLYIN. I HAVE A GATEWAY WITH WINDOWS ME. I CAN SIGN ONLINE BUT I CANT GET MY HOMEPAGE UP AND IT WILL DISSCONNECT AND THEN RECONNECT AND JUST KEEP DOIN IT. THATS ALL IT WILL DO. I HAVE NETZERO. I EVEN TRY TO PUT ANOTHER INTERNET ON TO SEE IF THE PROBLEM WAS NETZERO BUT I GOT AS FAR AS SIGNIN UP AND IT WENT TO TALKIN TO SERVER AND THATS ALL THE FATHER IT WENT. I COULDNT EVEN GET THE NUMBERS TO SIGN ON. THANK YOU.

[Whyzman]

Would you go to Control Panel and double-click the Modem? Then click on Diagnostics...highlight your modem and click on More Info...

Let us know if anything comes up strange...

Also, would you please use lower case in your typing. Upper case is difficult to read and considered "SHOUTING" on the net...;)

[timsotherhalf]

hello whyzman. thank you for ur reply. when i went to my modem this is what i got. port: com 1 interrupt: 10 address: 100 uart:ins8250 highest speed: 115k baud i do have a v-90 modem on my comp. 56k.
i just try gettin online again and it said my modem is not respondin. thank you.

[Whyzman]

Did you highlight and click on MORE INFO ?

It will then run a basic analysis of the modem

Oops, sorry...has it worked before and just now become buggered??

[timsotherhalf]

yes i highlighted and clicked on to more info. yes i was able to get online like a week ago then all the sudden i cant get on.

[Whyzman]

Okay...

In SAFEMODE, in Device Manager find the modem and highlight it and then click the REMOVE button. Reboot and let Windoze find and reload the drivers...perhaps a driver problem...