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pupa
04-13-2004, 09:49 AM
hey guys i need your help, a friend called me telling me that he cant download anything he gets a disk is full error, his disk is not full whats that about? all i know is that he upgraded from win98 to winxp pro
he has a toshiba laptop
thanks

ski
04-13-2004, 09:55 AM
How much free space is left on the HD?

pupa
04-13-2004, 09:59 AM
i have no idea all i know is that he has a 2gig hd and he only has win98 and win xp on it

bassman
04-13-2004, 10:01 AM
His disk is full. 2 Gig HDD is awful small when you are using XP.Have him check the properties of the drive to see how much free space is available.

pupa
04-13-2004, 10:07 AM
i will give him a call and post back, thanks guys

pupa
04-13-2004, 10:37 AM
didnt get in touch with him but got his specs,sorry if i copied everything,

Model: Satellite P20 (PSP20C-01UGPV)
OS: Windows XP Home
Category: Product Contents
Keywords:
Date/Modified: 10/23/03 - VAB, MIS
CONTENTS
Country: Canada
Warranty/ILW: 1 year parts and labour / ILW

Model: PSP20C-01UGPV
PS/AC Adaptor: Model API3AD01 (Input 100-240V~1.8A 50-60Hz, Output 19V 6.3A) Toshiba Part NO: PA3290U-1ACA
FCC ID: N/A
IC: N/A

Operating System: Windows XP Home Edition

Cables: Power Cable
RJ11 Modular Cable

MISC: Toshiba Remote Control (G83C00010110) and a individual packed 3 volt CR2025 lithium battery

CD ROM's or Floppies: Product Recovery CD-ROM Set Toshiba Satellite P20 series (3 CD's) (GX0C0008B110) (TSS3813EN1CD, 2CD, 3CD)

Documentation: Toshiba User's Manual Satellite P20 Series
Microsoft Windows XP Home Edition , Labeled for Distribution with a new Toshiba PC only. Part No (XZ2030P022)
Certificate of Authenticity (Product Key) on the base of the notebook
Toshiba 1 year Warranty information brochure and extended warranty information (TSB#0166)
Toshiba Instruction Manual For Safety & Comfort Guide (XZ2012P109A-1)
Toshiba Corporation End User License Agreement
Information sticker about the frequency bandwidth
Addendum - Approved Countries/Regions for use (PM0014098010)
Toshiba Information Sheet Wireless Interoperability (PM0014094020)
Information Sheet for Drag'n Drop CD + DVD (PM0015259010)
Toshiba Catalogue Noteworthy Solutions (Spring/Summer 2003) (TCLNW0304B)
Information Sheet for Intervideo WinDVD Creator (PM0014942010)
Information Sheet for Java (PM0015005010)
Instruction sheet for DVD-R/RW drive (PM0008586040)
Addendum Sheet for DVD-R/RW drive (PM0008587040) (HF6TQ001300)
Addendum Display movies on a TV or CRT (PK28TQ01200-2)
Addendum Resolution setting in dual display (PK28TQ01200-1)
^TOP
SPECIFICATIONS
Processor: Intel® Pentium® 4 @ 3.20GHz with Hyper Threading
Memory Slots / Max: 2 RAM slots, both occupied with 256MB DDR memory module (2GB Max)
Memory: 512MB
Memory Slots / Available: 2 Slots, None Available
Display: Type: TFT Active Matrix colour LCD display
Size (diagonal): 17.0" WXGA Wide Screen 16:9 contrast ratio
LCD Panel Resolution: 1,440x900x16.7 million colours
External Support and Max. Colour Support:
800x600x16.7 million colours (clean stretch)
1,024x768x16.7 million colours (clean stretch)
1,280x800x16.7 million colours (clean stretch)
1,280x1024x16,7 million colours (virtual screen)
1,440x900x16.7 million colours (native)
1,600x1,200x16.7 million colours (virtual screen)
Simul. Display Support: 1,024x768x16.7 million colours
Video: NVIDIA® GeForce FX5200 Go Graphics chipset
Video RAM: 64MB DDR
Sound Card: Realtek ALC202 Codec chip
Hard Drive: 80.0 billion bytes (12ms access time, 9.5mm height)
Hard Drive Partitions: 80.0 billion bytes ( GB) NTFS
Optical Media Drives: DVD-CDRW: DVD-RW, DVD-R, CD-R(16x), CD-RW(10x), DVD-ROM(8x), CD-ROM(24x).
^TOP
PORTS / COMMUNICATION
Communication:
RJ-45 LAN connector on back of the unit
RJ-11 Modem connector on the right side of the unit
802.11g wireless antenna built-in.

Integrated Ports: Mono Microphone Jack on left side
Stereo Headphone Jack on left side
Audio Line-In on left side
2 PC cards Slot on right side - support two Type II or one Type III PC card, support CardBus
VGA Output Port on back of the unit
Printer / Parallel Port on back of the unit
4 2.0 Universal Serial Bus Ports - 2 on back and 2 on right side
Video Out (S-Video) on right side
i.Link IEEE1394 port on right side
FIR port on right side
SD Card slot on right side
^TOP
INSTALLED SOFTWARE
Windows XP Home: Adobe Acrobat 5.0
Atheros Client Utility
Bluetooth Stack for Windows by Toshiba
Drag'n Drop CD + DVD
DVD-RAM Driver
Easy Button
InterVideo WinDVD 4
InterVideo WinDVD Creator 2
Java 2 Runtime Environment, SE v1.4.2
Microsoft .NET Framework (English) v1.0.3705
NVIDIA Windows 2000/XP Display Drivers
Realtek AC'97 Audio
Realtek Fast Ethernet Adapter Driver
SMSC IrCC Driver V5.1.2462.0 (WinXP)
TOSHIBA ConfigFree
Toshiba Console
Toshiba Controls
TOSHIBA Hotkey Utility
TOSHIBA Power Management Utility
Toshiba Registration
TOSHIBA SD Memory Card Format
TOSHIBA Software Modem
TOSHIBA Speech System Application
TOSHIBA Speech System SR Engine(U.S.) Version 1.0
TOSHIBA Speech System TTS Engine(U.S.) Version 1.0
Toshiba Tbiosdrv Driver
TouchPad On/Off Utility

Configuration Builder: NO
C.B. Install Apps and Drivers: N/A
C.B. Partition Options: N/A
^TOP
CONFIGURATION
To Enter: F2, Boot Option: F12
To Flash: Self Boot Disk
DMI: Satellite P20
TSETUP Default Settings: PHEONIX BIOS (out of the box settings)

(Press F2 to Enter)

Main
System Time: [XX:XX:XX]
System Date: [XX/XX/XXXX]


Floppy Drive: Not Installed
Hard Disk: IC25N080ATMR04-0-(PM)

Quiet Boot: [Enabled]

Power on display: [Auto-Selected]
LCD Display stretch: [Enabled]

System Memory: 640 KB
Extended Memory: 510MB

BIOS Ver.: V1.60

Language: [English (US)]


Advanced
IDE Controller: [Both]
FDD Controller: [Enabled]

Infrared Port (FIR): [Enabled]

Base I/O address: [2F8 IRQ3]

DMA channel: [DMA 3]

Parallel Port: [Enabled]

Mode: [Bi-directional]
Base I/O address: [378]
Interrupt: [IRQ 7]

Legacy USB Support: [Enabled]
Hyper Threading Technology: [Enabled]

Security

User Password Is: Clear
Supervisor Password Is: Clear


Set User Password: [Enter]

Set Supervisor Password: [Enter]


Password on boot: [Disabled]


Others
Low Battery Alarm: [Enabled]
Panel Close Alarm: [Disabled]
System Beep: [Disabled]

Boot
+Hard Drive
CD-ROM/DVD Drive
+Removable Devices
Network Boot

Exit
Exit Saving Changes
Exit Discarding Changes
Load Setup Defaults
Discard Changes
Save Changes

bassman
04-13-2004, 10:57 AM
pupa, we are talking about two different computers here! The comp you first asked about you said was an upgrade from Win98 to XP Pro with a 2 gig HDD. These specs indicate a much newer comp with XP Home preinstalled and an 80 Gig HDD.
Not calling you a liar by any means, but we need to know exactly what we are working with;)

pupa
04-13-2004, 11:03 AM
i know i know i f....d up! he told me by phone yesterday it was a 2gig, and yes it had xp home preinstalled,reformatted HD installed win98 and upgraded to winxp pro,sorry
so what do you think? why the disk full error

Sylvander
04-13-2004, 11:24 AM
It is possible to make a configuration setting that will warn that the C: drive is low on space under the conditions set by the user.
I've done this myself and set the configuration so as to be warned when [for example]:
1. The occupied space increases by 10%
or
2. Goes within 20% of full.

A setting like number 1 above lets the user know his files are "bloating", but can be rather frightening to a user who is unaware of this configuration setting.

The problem is, I cannot now remember how to access these settings.
I think they are intended to trigger the use of "Disk Cleanup".

pupa
04-13-2004, 11:31 AM
thanks for the info, makes sence but wish you would remember how to access this setting, do you have any idea of what else could be the problem , since he formatted his drive winxp to win98 from ntfs to fat maybe his files are just corrupted? what do you think?i am clueless

bassman
04-13-2004, 11:46 AM
Could be. The information you posted, was that before or after the reformat? I would recommend he go back with the factory installation as, without the required drivers from the factory disk, he may not be reporting all dimensions properly.

pupa
04-13-2004, 12:01 PM
it was after the reformat, he tried his installation disks but it says wrong machine, it doesnt recognize it anymore, i have no idea what to tell this guy, i think he should reformat and reinstall win xp home,
thanks

pupa
04-13-2004, 12:24 PM
i spoke to my friend he will bring me his pc he wants me to reformat and install xp home on it what do you think? i cant ever get the same configuration settings as they were done at the company? im scared that nothing will change and i made him buy xp home for nothing, another thing do you think the recovery disks will work after i install winxp home? sorry im busting chops but i need your help

Erik
04-14-2004, 01:45 PM
If he went and bought a full install copy of Windows XP there is no reason why it shouldn't install without problems as long as the computer is compatible.

According to Microsoft you need 1.5 gigs of HD space for the Windows XP Home install alone. If your friend does have a 2 gig HD that doesn't leave much room. Is this a new computer, I find it hard to believe a company would sell a computer preloaded with Windows XP on such a small HD. If the HD really is just 2gig I would go back to Windows 98SE so that some space is left for other apps.

bassman
04-14-2004, 06:09 PM
Not trying to be an ass here pupa, but something is screwy. I don't think it is you but let's take a look at this:

INSTALLED SOFTWARE
Windows XP Home: Adobe Acrobat 5.0
Atheros Client Utility
Bluetooth Stack for Windows by Toshiba
Drag'n Drop CD + DVD
DVD-RAM Driver
Easy Button
InterVideo WinDVD 4
InterVideo WinDVD Creator 2
Java 2 Runtime Environment, SE v1.4.2
Microsoft .NET Framework (English) v1.0.3705
NVIDIA Windows 2000/XP Display Drivers
Realtek AC'97 Audio
Realtek Fast Ethernet Adapter Driver
SMSC IrCC Driver V5.1.2462.0 (WinXP)
TOSHIBA ConfigFree
Toshiba Console
Toshiba Controls
TOSHIBA Hotkey Utility
TOSHIBA Power Management Utility
Toshiba Registration
TOSHIBA SD Memory Card Format
TOSHIBA Software Modem
TOSHIBA Speech System Application
TOSHIBA Speech System SR Engine(U.S.) Version 1.0
TOSHIBA Speech System TTS Engine(U.S.) Version 1.0
Toshiba Tbiosdrv Driver
TouchPad On/Off Utility

If this is after the format and reinstall, this machine is only showing XP Home and all the other factory installed software. Is there a new 2Gig partition with XP Pro and 98 thats gumming the works?? The idea that the factory disks are no longer recognizing the machine would make me think they are not the right disks. Has he been in touch with Toshiba about this? They will not say much other than they do not support using another OS besides the one on the factory disks.
As for buying and installing XP Home OEM edition, I think you should save yourself the grief/cost and figure out why the factory disk is not working;)

AFTERTHOUGHT, could it be that the Restore partition was erased and that's the 2 Gig this new install is on? If so, then the restore disks will not work as they draw the necessary info from there.:(

Let us know
Frank

pupa
04-14-2004, 07:40 PM
you know what i have no idea, the specs i had posted was before the reformat, i got them with his model number on the toshiba site, anyway this is what i have now,

(belarc)
1.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache

No details available

Drives

Memory Modules c,d

2.15 Gigabytes Usable Hard Drive Capacity
86 Megabytes Hard Drive Free Space

MAT****A UJDA730 DVD/CDRW [CD-ROM drive]
3.5" format removeable media [Floppy drive]

HITACHI_DK23EA-40 [Hard drive] (40.01 GB) -- drive 0, s/n 2P2923, rev 00K3A0A1, SMART Status: Healthy

256 Megabytes Installed Memory
Local Drive Volumes

c: (on drive 0)
2.15 GB
86 MB free

i dont know whats happening i should never have touched it in the first place im a freakin amateur, now i removed the xp pro i have win98 on it, no freakin drivers,







:confused:

Erik
04-14-2004, 08:30 PM
Seems like it is a 40 gig HD but somehow got partitioned into a 2.15 gig HD. I would go back and install Windows XP, delete any existing partions, and install it onto the whole HD to take advantage of the entire 40gig drive.

What was the reason for installing Windows 98, then upgrading to Windows XP if it came with Windows XP installed? Just to be able to use an upgrade version of Windows XP Pro?

Try inserting the Windows XP CD into the drive and booting from the disk. Do a clean install, deleting any partitions that exist. Let Windows create a single C:\ drive that is 40 gig and install itself there.

Fruss Tray Ted
04-14-2004, 09:14 PM
It is probably formatted as Fat32 at this time if 98 was used as a baseline. A simple boot floppy could examine all partitions if any, ScanDisk could be run, even see if any of the other partitions have any recognised data.

If anything is desirable to be saved, now is the time. After formatting again, in all practical terms, it's lost. :(

Step back, confer with teammates and come up with a game plan. Then we can proceed. So far, it seems a 'panic attack', and hurriedness will only get us deeper in the muck. :o

Look the situation over calmly and objectively. Not like, Oh $H*T!, I'm a dead duck now! :eek:

It's nice to be able to reply to a question of "Why aren't you busy working on xx?", with an answer of, "Because I got it right the first time." :)

Do you have the tower in your possession now (or yet)?

Make sure all the cd's are with it. Old AND new. Some recovery cd's are different than others, some rely on partitions, some not. They're ALL different.

It's a laptop, what drivers do you want besides video and sound? Printers? All in ones? Digital camera softwares? ditto ditto ditto...

pupa
04-15-2004, 10:01 AM
i reformated again yesterday before i read your post, god help me :-)
i just fdisked it again, i cant use the xppro its not bootable, i tried booting with the recovery disks but again wrong machine! message, i guess he will have no choice but either bring it back to toshiba and reinstall the original factory settings with xphome, or by a new copy a legal one that is bootable and i could reinstall it for him, what do you think?you said if i reformatted everything would be lost,? i guess its lost then, what should i do at this point?
thanks again guys

bassman
04-15-2004, 10:36 AM
I'm going to recommend getting Toshiba involved now. It seems a waste to purchase a full OEM version of XP when he already has one and you still might have to find specific drivers for it. I don't know how proprietery Toshibas are.
Most laptops I have worked with have a small (about 2 Gig) partition and the restore feature (either by disk or through Windows) accesses that to reinstall the system back to factory conditions. I have been successful at requesting the full factory installation disk in the past and they are what sets up that partition.
They are not real forthcoming with them but when asked properly, they basicly have to provide them to you. It usualy only costs shipping.
I learned this with my Compaq 1200 so that I could clear the restore info off that partition and gain a bit more storeage.

Good luck
Frank

pupa
04-15-2004, 10:53 AM
i fdisked and im at 38154 megs how much is that in gigs? dont laugh i said i sucked at this:-) i will call him and give him the options i know his warranty is still active i just hope they dont give him a hard time because he reformatted, anyway we will see, ill keep you posted

Erik
04-15-2004, 11:06 AM
That is roughly 38 gigabytes.

pupa
04-15-2004, 11:24 AM
better then 2 gigs :-) thanks so much guys you have been so helpful, keep you posted

bassman
04-15-2004, 11:31 AM
pupa,
;)Just for future referance,
1 bit= a single bit of info as it is stored digitaly.
8 bits= 1 byte.
1024 bytes= 1 kilobyte
1024 kilobytes= 1 megabyte
1024 megabytes= 1 gigabyte
1024 gigabytes= 1 terabyte

pupa
04-15-2004, 11:41 AM
beleive it or not i think i knew that but wasnt sure if i was right so didnt want to take a chance and look even more stupid lol anyway i took eight months of a computing support course does it show lol thanks chico
;)