MS Works Update Fails To Install

[rckowal]

I have MS Works vs. 6.0 installed from the original CD that came bundled with an HP Pavillion PC using Windows XP Home. It works fine.

I've been trying to use a "Works vs. 6.0 file converter" from the Microsoft download website. It is used to convert documents from "MS Word" to "MS Works" format.

I've downloaded the patch OK but it fails to install. I've tried four times and it always stops with the error message "Works 6.0 converter: converter installation failed". What's wrong here & how can I fix it?

Your help will be much appreciated.

[Sylvander]

Just a guess, but perhaps you need to have MS Word installed for this to work.

Perhaps this is supplied to help the MS Word SENDER convert the files to Works format, so that the receiver can read them.

[rckowal]

Hi Sylvander, Thanks for replying.

I do have Word installed so that idea isn't going to work. I can open Word files in Word but I prefer Works since it's so much easier to use. That's why I want to convert my archived Word files to Works. Then I can dump Word.

[Donn]

Originally posted by rckowal
I have MS Works vs. 6.0 installed from the original CD that came bundled with an HP Pavillion PC using Windows XP Home. It works fine.

I've been trying to use a "Works vs. 6.0 file converter" from the Microsoft download website. It is used to convert documents from "MS Word" to "MS Works" format.

I've downloaded the patch OK but it fails to install. I've tried four times and it always stops with the error message "Works 6.0 converter: converter installation failed". What's wrong here & how can I fix it?

Your help will be much appreciated.

You are using a converter that converts FROM MS Word to MS Works so that you can convert INCOMING MS WORD to ONBOARD MS Works? Is that what you are trying to do? Or are you trying to convert MS Word files ONBOARD to MS Works Files ONBOARD? It seems that it isn't going to take for some reason. Go back to the site (name of site ? I'd like to check it out m'self) and read it all, does it say that you must have MS Word onboard to use this?

In the meanwhile...Go to a computer show and purchase MS Works Suite (on the back of the box make sure it says it's for your setup or--OEM version) from a reputable dealer, and install it. I got one for $35. Works like a it was made to. MS works Suite has Word, Works, Encarta, Picture It, Money, Streets & Trips-- all kinds of things you probably will never use, and don't care to install--so don't...just install Word and Works. Now, mine was 2003 version and I bought it (you guessed it!!) at the beginning of 2004, but it is still worth it. $35 is a steal, it's a steal at $70 which was what one of the other dealers was selling it for.

As for why it isn't installing, if it isn't for lack of MS Word, for which I would think it would give you an exact error box warning you of that, please supply some more info about the state of your system--

When was the last time you defragged?

When you downloaded...after the download phase--before installing, did you (in this order) log off the net, disable your AV control (click on tray icon click on disable or shut down), then use close programs (ctrl alt delete) to close the AV program, and THEN begin the installation phase? If not, your AV may have read some of the download as as invader and reacted to it. It should give you a warning on that, but they don't always. (And once you do an installation try, instead of restarting after a download, shut it down for two full minutes.)

And, of course, the most likely problem, and least thought of...is that the download is squirrely. Did you contact (can you?) the site and let them know what happened?

Where's the site please?


:)

[rckowal]

Hi Donn, Thanks for the reply.

My application here is to convert MS Word document files to MS Works document files - only onboard conversions. Latest versions of both Word 2000 as well as Works 6.0 are already installed! I can see no point in buying "Suites" & installing it when all of the software needed is already installed.

So far as system & installation process: I never run any AV (or any other applications) when installing new software. System is AVed, Adwared, cleaned, defragged & a registry cleaner is run weekly so it always runs runs clean as a whistle!

This MS converter installer never gives you the option of how to install or to shut down. As soon as you click on the EULA for the downloaded file, it automatically goes to install itself. But in my case, it stops during the installation with the "failed" message. This is the exact web site for the download.

http://download.microsoft.com/download/Word2002/wp6rtf/1/W98NT42KMe/EN-US/wp6rtf.exe

After looking at this site again, I may be trying to do some thing that isn't possible. Note the line "If Works 6 is installed, you don't need this converter"!

How does it look to you??????

[Donn]

Originally posted by rckowal


This MS converter installer never gives you the option of how to install or to shut down. As soon as you click on the EULA for the downloaded file, it automatically goes to install itself.

>>Right, tyopical of M$, same on updates, you have to take it all at once.


Originally posted by rckowal


But in my case, it stops during the installation with the "failed" message. This is the exact web site for the download.

http://download.microsoft.com/download/Word2002/wp6rtf/1/W98NT42KMe/EN-US/wp6rtf.exe

This is the URL for the download, not the site, all I got from this was a download box.

Originally posted by rckowal
After looking at this site again, I may be trying to do some thing that isn't possible. Note the line "If Works 6 is installed, you don't need this converter"!

Got to go with the site instructions. I have never had to purposefully sit down and do conversions of files from one to the other, but I have noticed at times it will ask me if I want make the conversion after I make changes in a document. I should look into this a little further m'self. Perhaps someone will come along and clarify it for both of us. I would think there is a tutorial onboard, have you looked? I haven't really looked in mine. :D

Edit: I just noticed you replied to Sylvander and mentioned dumping Word. MIHS you not do that. You will need Word to operate Word Pad, and to open some programs. Might be better to hang on to it, although I agree the Works format is much easier to operate.

Edit: I just checked in Word. Open Word and look lower right, you will see "Microsoft Word Help" click on it, and in the question box ask " How do I convert Word documents to Word documents? (don't forget the ?) and it will give you a number of options.

:D :rolleyes: :cool: