Internal 56k modem extremely slow

[kenghoong]

Hello guys...any ideas y my does my internal 56k runs exceptionally slow? even the laptop i'm using is faster than my old desktop..something wrong wit it..?

specs:
PIII 800 Mhz
40GB 7200Rpm
128DDR ram
PCI 56K Internal Modem

[deddard]

HI
We need a few more details on the problem-
When you say it's slow, what are you comparing it to? if you mean that it has slowed down compared to how it was running previously, then the usual starting place is anti-spyware/hijacking.
If you mean that it is showing a slow speed, then this is usually your ISP.
Give us a few more details of the problem and we'll be better placed to help out.

[kenghoong]

currently i hav 3 computers in my home. But my dad's is the one with internal modem, which is terribly slow, compare to me and my sis' laptop. I don't think there is a problem with ISP bcuz the three of using the same ISP. The slow I meant is the slow speed after it connects. Been the same since i bought it.

Thanks

[Paul Komski]

If you can then get and install updated drivers for it that may help a lot. I spent a couple of years playing around with drivers and tweaking settings before buying a brand new modem (Creative Labs Sound Blaster PCI V92 as it happens); that revolutionised my dial-up connection and all my tweaking came to an end.

[LadyGrey]

Really the best place to start is the spyware and bots, and viruses like deddard said. There was a virus that would max your CPU and just slow everything to a crawl, can't remember the name but I'm sure the guru's will know. I'd maybe try simple things, like dumping your cache and history. Drivers would be the next thing I'd do too. Then maybe you might look into a new modem like Paul said. I have two computers that run V.92 modems and they do seem to have a bit better performance than the old V.90s we had. As always with dial-up you will never get a better speed than your phone lines and ISP will let you have. Do you have different numbers that you can dial up too? Maybe try another number? I've noticed that the more I have on my computers the slower they tend to get after time. Maybe take a look at what's on there and get rid of programs and things that aren't used any more. My son and I share a dial up connection and he gets better speeds than I do most always because he doesn't have half the things on his that I do on mine and because he connects from the main phone jack that runs right from the box outside while I use the jack in another room that is split off of the main jack. I did some research on phone jacks and wiring because my phone company wanted $100 to connect 2 wires in two jacks when I got my second line and I wasn't paying it, so I did it myself.
Best of luck, LG;)

[Fruss Tray Ted]

I got my second line and I wasn't paying it, so I did it myself. Any sparks???? :eek: ;) :D
More on you in a minute...

Drivers would be the next thing I'd do too.
Excellent suggestion. Most normally a modem uses only a small handfull of drivers for full function. One for internet connection, one for fax if you use it, voice and so forth. 4-5 vxd's tops.

I serviced a coworkers pc recently that I hooked up to my phone lines at home. It has a 56k v90 modem so should have been able to get 53,333bps connection, same as all my winmodems do here. She had no internet whatsoever according to her when I began. No firewall and a 2 year expired McAfee and using it for college! :eek: *insert alarms, bells and whistles here*

Well the usual is to check for trojans and virii and other malware. Found about 43 problems with AdAware first time around, then updated AdAware and found another 60 or so... Surprisingly, only 2 viruses after installing and updating AVG. Later online scans confirmed this also. Spybot found a few but this was during the dead spot between 1.2 and before 1.3 came out.

The reason for scanning with old definitions was that I had no up to the minute program on disk and didn't want to slave her drive to mine just yet. After the initial scans, I found the internet connection working,,, sorta... The modem would dial and make the normal sounds, then dial again with the normal sounds another time for a total of about 4 times. In the past I have noticed this as a problem because it has happened to me before (two sequences not 4) and the connection speed is reduced once connected to 1/2 what it should be. And as suspected, the connection was 28.8k instead of 53.333kbps. That's when I updated and rescanned the system.

Well to make a short story long the modem kept multi-dialing and the speed suffered. I looked into the modem properties and found 20 drivers loaded for it!!!! Well she needed it back and there is some other work we need to do to it so the project is on hold for now until she finishes her classes for this semester.

Kenhoong,
*There's P2P networking, AIM, some Hewlett Packard junk and alot more running stuff all trying to use her modem at the same time. She had some nieces over and they installed lot's of this stuff that she doesn't even use (If I only knew this prior to returning it :rolleyes: ) so we'll be taking it all out later. This is what I'd look for after you do the security scans. Possibly uninstall all drivers for the modem and let it be redetected on following boot and installing just what you need. Also if you choose things like P2P or AIM and similar programs, going into msconfig and removing them from starting up everytime Windows loads and using them only on an as need basis. But remember to reboot in order to shut them off again once you're done with them.

Also make sure any propietary listening and or connections are disabled along with Autoupdate from Windows.

This should help your browsing speed substantially. (Another below)

LG,
About your phone line,
Check to see if your main line coming in has a multi-wire cable coming in. I solved a connectivity problem for a broadband modem for a friend's mom once when I chose a set of 2 dedicated wires directly from the box outside to the broadband modem. Rather than splitting the 1 phone line from within the house (at Donnie's pc) and running phones and modems that way, I used the outdoor box as the junction point and she was finally able to get her modem to work properly. This might help your modem's speed at your station.

Sorry for the long winded post but, I'll have to tell you why next time 'cause, I'm out of breath... ;)
Good luck.
Fruss

[kenghoong]

my father bought a new external modem and its all good now. The problem with mine is i can't start Remote Access Connection Manager! What can I do? I can't create a new dial up connection because of that. When I tried to start RAC Manager, it says 'Access is Denied"!

What can I do?

[Paul Komski]

Are you logged-on as an administrator?

Which version of Windows and have any SPs beem installed?

Just a couple of links to outline the sort of areas involved.

http://www.microsoft.com/technet/prodtechnol/windows2000serv/tips/pgrem.mspx

http://support.microsoft.com/default.aspx?kbid=329441

[kenghoong]

thanks Paul..all okay now!! I juz install the SP1 again.