_ins0576 illegal operation

[ross]

I get the above error when I try to install various programs from my cdrom drive. Everything worked fine until I had to get a new hard drive, since my old one bit it. Is this a bad Windows 98 install? Any ideas?

Computer stats:

ASUS CUV4X VIA chipset mobo
Pentium III 800
128SDRAM PC-100
Maxtor 40GB hard drive
GeForce DDR 32MB video card
SoundBlaster Live! MP3+ sound card
D-Link DFE-530TX ethernet card
Windows 98 OS

If you need anymore information please email me and I let you know.

Thanks

[iisbob]

Try clearing out your Temp folder before installing anymore programs; also run scandisk and [/b]defrag[/b]-this should help remove any fragments of old installs that could be giving you this error.

And Welcome to the http://www.pcguide.com/ubb/pcgubb.gif ! http://www.PCGuide.com/ubb/biggrin.gif

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iisbob

Life of a tech-support specialist-
"..Tech Support: "Use the right button to click on the shortcut--"
Customer: "I don't have a right button."
Tech Support: "You should have a right button."
Customer: "I'm sure. I have 'ctrl', 'alt', 'backspace'..."

[This message has been edited by iisbob (edited 12-30-2001).]

[ross]

Originally posted by iisbob:
Try clearing out your Temp folder before installing anymore programs; also run scandisk and [/b]defrag[/b]-this should help remove any fragments of old installs that could be giving you this error.

And Welcome to the http://www.pcguide.com/ubb/pcgubb.gif ! http://www.PCGuide.com/ubb/biggrin.gif



Thanks for the welcome. You guys sure are fast. I've tried these things, a couple of times, but I'll give it another shot. Let you know.

Thanks for trying.

[ross]

I clean the temp folder, scandisked and defragged. Still get the same error message. Also when attempting to install different programs I get a new message: "An I/O error occcured while installing file." Any ideas?

[Rick]

Try running msconfig and look under the Startup tab for a command line that includes the _ins0576.exe
I found this on another system today,
It was left over from an incomplete install from another program.
I removed the check mark next to it and cleaned out the temp folder.
It stopped the errors for me.

It should also include the full path and command switch some thing like ( /reboot /silent)

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To ERR is HUMAN
To REALLY screw things UP, YOU NEED a COMPUTER !