Cannot Access Domain or computer

[swich]

I am cleaning information off of a laptop to send in for service. I had already started disjoining the user from the domain etc... when I realized there was one folder I failed to transfer to the server. Now that I am trying to go back in to log on it is asking for the user name and password but does not reflect a domain. So, when I put the user name and password in it says that they are not correct and that the somain is not correct but there is not a choice for a domain. It doesn't even give me the choice of logging on to the computer w/o the networking capability.

[PrntRhd]

Please let us know the OS.

[swich]

Windows 2000

[classicsoftware]

You will have to RE-Join the domain. You will need the administrator password for the Server in order to do it.

[swich]

I have tried to put the admin. user and password and it will not take it. I keep getting a message that the domain is not correct. But, there is no choice to check the domain. The only thing it will allow me to put in is the user name and password. It does not show the domain or local computer choice.

[malcore]

I'm not quite sure how you "disjoined" the computer from the domain, but try this:

To rejoin the domain on a Windows 2000 computer, right-click My Computer, and select Properties from the Context menu. On the Computer Name tab, click Change. Select Workgroup, and click OK to close all dialog boxes. You will need to restart the computer. Return to the Computer Name tab after restarting, and click Change again. Select Domain, provide the appropriate domain name, and click OK. You will need to provide the appropriate user credentials to add the computer back into the domain. After completing these steps, the computer should be able to authenticate to the domain. Restart the computer and ensure that the domain logon problem is resolved.

[swich]

I would rejoin the domain if I could get past the logon. The logon is the issue. I disjoined it by taking it to just the workgroup, now when I boot the computer up it asks for the user name and password and when I put that in it says that the domain and password are invalid and will not go any further. I can't get to the desktop. I have tried the admin. user with the admin. password and it will not take that either.

[Variable]

You dont need to join the domain again to get a file on a local machine, log into the computer as the administrator local account (assuming you are trying to still join the domain from an admin account) and look in C:\Documents and Settings for the user files. Your explanation sounded like it could be that you were trying to log into the domain via an admin account.

[swich]

I know this is really confusing, trying to explain this in this type of forum, and I really appreciate each response. The computer will not log on as the local adminstrator either. For some reason it still thinks it is looking for the company server domain but is missing something somewhere that will let it take the user and password (including the domain admin acount)and will not take the local admin information either. I cannot get past the logon screen at all so there is no way to get to the C: drive.

[malcore]

Safemode? Or try to logon locally using username.computername?

[swich]

I tried safemode witha nd without networking, I also tried the reverting back to the last knon good configuration...didn't work :confused:

[spaceAlien]

Suggestion A -- If you're not getting the option of selecting a domain, then your only option is to log onto the local user database. If the "admin" account doesn't work, then double-check the name and pwd. If it still doesn't work, then someone has enabled some other account to have admin privledges, and disabled the "admin" account. Windows will not let you delete/disable ALL admin accounts on the local user database.

Suggestion B -- You can try to "re-join" the client to the domain. You need to logon to a domain server with domain admin privlidges. I forget the specifics, but there is some tool which will allow you to "add a computer to the domain." Then connect the client to the network and reboot. If the network settings on the client haven't been too mangled, you should get the option of selecting a domain to logon to.

Suggestion C -- Is the file on a shared drive? If so, the protections may be less if you try to access across the network.

Suggestion D -- Reinstall the O/S


Use the force, Luke

[Kurt S]

I have the same problem. But... I was able to see the event log on this comp through a program called "Hyena". It appears in my case the disk is corrupted (bad block). Amazing how I never saw this type of issue before, yet in 8 days I've seen it twice (yours and mine).

Looks like a complete system reinstall for me because it'll be the fastest way to go.

[Nachopapa]

Originally posted by swich
I know this is really confusing, trying to explain this in this type of forum, and I really appreciate each response. The computer will not log on as the local adminstrator either. For some reason it still thinks it is looking for the company server domain but is missing something somewhere that will let it take the user and password (including the domain admin acount)and will not take the local admin information either. I cannot get past the logon screen at all so there is no way to get to the C: drive.

If I had to guess what you meant by the above. Then that would mean your domain account had local admin priveledges on the computer you are using and thats why you were able to take it off the domain. Since your account doesn't actually reside on your computer (only virtually), then that would make sense that you are not able to log in since your account is now totally gone from the local computer.

I would say that there is only one account on that computer that you have and that admin account was created by the person who imaged it that very first time. If you could get that info and log in, then use the domain admin log in credentials, then you would be able to get back into your domain account. It is then and only then will the domain option come back for you at the login prompt.

I could understand your concern for any files that are kept locally on your hard drive but the local admin account is the only way in. Maybe the admin account info you were trying to use is the domain admin info...not the local admin.

Only other way is to wipe your hard drive and start again.

Just my 2 cents.