What a morning!

[Bumpus]

I walked into my office this morning and found 3 people there waiting for me. I hadn't even sat down my lunch or taken off my coat when they started in on me.

Person #1: Salesman
Problem: Hands me his laptop and says when he boots up, he gets a message something like "Hard Drive not found". He wants me to pull off all his emails and email addresses so he can put it on the spare laptop and hit the road. I power it up and sure enough, "Hard Drive not found". I ran the diagnostics for the boot screen and everything passed but the hard drive. He also tells me that he hasn't done a back up in 3 (was it weeks or months, he can't remember).

Person #2: Another Salesman
Problem: Says the digital camera we just bought 2 weeks ago doesn't work. Hands me a box with the camera inside, in approx. 20 peices. Wants to know if I can get it working by this afternoon, he really needs it.

Person #3: Service Manager
Problem: None of the terminals are working, all have frozen screens. I go to the server where I am greeted by a blank screen. I re-boot the server and am blasted with a message , "Hard Drive 1 has failed to boot" (Next line) "Hard Drive 2 has failed to boot". 2 of 3 drives of a RAID system has failed.

Now mind you, I am NOT the IT guru of this office, he is out of town at a seminar. The name of the seminar is "Employing today's modern networking technics".

I have now cleared my office of all humans, shut the door and put on a CD of Beatles tunes. If anyone knows a blessing for computers, please whisper it my direction!

Bumpus

[classicsoftware]

You are a living example of why there are waiting periods to buy hand guns. I would shoot salesman one and salesman two or nominate them for the a-hole hall of fame.

You obviously need to get the IT guy on the phone and talk you through getting the server up and running. Sure hope you have backups.......


Good luck

[pave_spectre]

You could try CyberExorcism.com (http://www.cyberexorcism.com/qa.html) . :D :D

I generally just find a hammer and start swinging. Whatever it hits, computers or people, I usually feel better. :p

[Bumpus]

OK, it's looking up now....

1. Replaced both bad drives in the server, restoring from backup now.

2. Called Dell, laptop still under warranty, replacement HD on the way, will be here tomorrow.

3. Pitched camera in the dumpster, from now on, if they need pictures, use their own camera!

Server should be back up and running very soon, once thats done....I'm outa here!

And yes, thats why there is a waiting period on handguns!

Thanks for letting me vent!

[pentachris]

Almighty and eternal God,
who created us in Thy image
and bade us to seek after all that is good, true and beautiful,
especially in the divine person
of Thy only-begotten Son, our Lord Jesus Christ,
grant we beseech Thee that,
through the intercession of Saint Isidore, bishop and doctor,
during our journeys through the internet
we will direct our hands and eyes
only to that which is pleasing to Thee
and treat with charity and patience
all those souls whom we encounter.
Through Christ our Lord. Amen.

The best I could find (http://www.catholic.org/isidore/) on short notice. :)

I see you've solved some problems, kicking butt & taking names. :D Good work, Bumpus!

[Mark Miller]

Things like that is why I sold my business and quit working.
Can totally relate.
Mark